1st Line Support
4 days ago
Are you a 1st Line Support Analyst looking for a new challenge? We have an amazing new opportunity with one of our award-winning manged IT Support service companies
About the company
With over 30+ years of experience and knowledge in the Technology and Business industry, they have become known for managing their tailored managed IT services.
Position Overview
You will be joining a well-established company as a 1st Line Support Analyst, working completely remote. It's a great opportunity for someone looking to move towards progressing their career.
**Responsibilities**:
- Providing desktop and server support.
- Supporting and maintaining MS Server/Desktops and MS Exchange.
- Setting up and configuring new laptops and desktops.
- Installing authorised software to laptops and desktops.
- Setting up new users and disabling expired accounts in accordance with HR requirements.
- Providing support for MAC PCs.
- Ensuring security and upgrades are applied to desktops and laptops and kept up to date.
- Antivirus installation to all desktops and laptops.
- Previous IT Support experience.
- Driving License.
- Great Customer service skills.
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