Customer Experience Advisor

2 weeks ago


Basingstoke, United Kingdom VIVID Full time

**Are you looking for a position within a fast-moving customer experience team where no two days will be the same and great personal and professional development opportunities?**

**Our contact centre has an outstanding induction and development programme that will set you up to be the very best in the sector.**

We have exciting opportunities for Customer Experience Advisors based in Basingstoke on a full time, permanent basis, working 37 hours per week **across the office and from home**. This is the perfect opportunity for an experienced customer service specialist who has had exposure to call centre or shared service centre environments. Want to know what we can offer you?
- 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
- A generous contributory pension
- Medi-cash policy to claim back some medical costs to ensure we look after you and your loved ones
- Discounts portal to save money on various products and services, including holidays, shopping and cinema
- Countless professional development opportunities
- A real sense of work/life balance where we promote flexible working and an agile culture.

**Here’s the facts about the role**:
Your communication skills will be your forte, both talking and writing. You’ll have a genuine passion for helping people, with the ability to calm down difficult situations whilst always remaining professional. Due to the fast-paced environment, you’ll need to have excellent time management and prioritising skills and enjoy being busy. You should have experience in a customer focused role, preferably within a call centre environment.

**Interviews will take place on Microsoft Teams with second rounds to be held at our Basingstoke office. These will commence ASAP.



  • Basingstoke, United Kingdom VIVID Full time

    **We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports and develops the best people!** Are you looking for a position within a fast-moving customer experience team where no two days will be the same and great personal and professional development opportunities? Our contact centre has an outstanding induction and development...


  • Basingstoke, United Kingdom Jago Consultants Full time

    Automotive Customer Service Advisor needed in Basingstoke! We are working with a Main Car Dealership in the Basingstoke area of Hampshire who are actively looking for a Customer Service Advisor to join their friendly team. No Automotive experience necessary though would be beneficial. Strong Customer Service background essential! Job Role - Motor Vehicle...


  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Support Advisor Pertemps are currently recruiting for a Customer Support Advisor to join a manufacturer company based in Basingstoke. This is a full-time, permanent position. Responsibilities as a Customer Support Advisor: - Dealing and resolving customer issues effectively to their satisfaction - Ensure that the customer requirements are...


  • Basingstoke, United Kingdom Pertemps Network Group Full time

    **Job Description**: Customer Support Advisor Pertemps are currently recruiting for a Customer Support Advisor to join a manufacturer company based in Basingstoke. This is a full-time, permanent position. Responsibilities as a Customer Support Advisor: - Dealing and resolving customer issues effectively to their satisfaction- Ensure that the customer...


  • Basingstoke, United Kingdom Reed Business Support Full time

    Customer Service Advisor Salary £20,875 Permanent Full Time Based in Basingstoke REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Advisor. This is an excellent opportunity for an individual who has previous experience in customer service. As a Customer Service Advisor, you will be...


  • Basingstoke, United Kingdom Reed Business Support Full time

    Customer Service Advisor Salary £20,875 Permanent Full Time Based in Basingstoke REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Advisor. This is an excellent opportunity for an individual who has previous experience in customer service. As a Customer Service Advisor, you will be...


  • Basingstoke, Hampshire, United Kingdom Pertemps Network Group Full time

    Job Description:Customer Support AdvisorPertemps are currently recruiting for a Customer Support Advisor to join a manufacturer company based in Basingstoke. This is a full-time, permanent position.Responsibilities as a Customer Support Advisor:Dealing and resolving customer issues effectively to their satisfactionEnsure that the customer requirements are...


  • Basingstoke, Hampshire, United Kingdom Pertemps Basingstoke Full time

    Customer Support AdvisorPertemps are currently recruiting for a Customer Support Advisor to join a manufacturer company based in Basingstoke. This is a full-time, permanent position.Responsibilities as a Customer Support Advisor:Dealing and resolving customer issues effectively to their satisfaction Ensure that the customer requirements are prioritized, and...


  • Basingstoke, United Kingdom Carbon60 - Eng&Tech Full time

    Customer Service Advisor Carbon60 are currently hiring for an ambitious customer service advisor to join one our industry-leading electronics manufacturing clients in Basingstoke.This opportunity would suit anyone from a customer service background who wishes to develop their career and progress into sales or customer service management. Salary: Up to £28k...


  • Basingstoke, United Kingdom Carbon60 - Eng&Tech Full time

    Customer Service Advisor Carbon60 are currently hiring for an ambitious customer service advisor to join one our industry-leading electronics manufacturing clients in Basingstoke.This opportunity would suit anyone from a customer service background who wishes to develop their career and progress into sales or customer service management. Salary: Up to £28k...


  • Basingstoke, Hampshire, United Kingdom Pertemps Basingstoke Full time

    Customer Service AdvisorPertemps are currently recruiting for a Customer Service Advisor to join a storage facility based in Basingstoke. This is a full-time, permanent position.Responsibilities as a Customer Service Advisor:Deal with sales enquiries from customers over the telephone and face to face Advise and selling a range of services to potential and...


  • Basingstoke, United Kingdom Novax Recruitment Ltd Full time

    **Customer Support Advisor** **Basingstoke/Greenham** **£11 per hour** **Full Time Contract** Novax Recruitment is actively seeking a Customer Support Advisor. This position is full time hours on a contract basis. Responsibilities include: - Provide transactional administration support to resolve customer queries through the Customer Service Management...


  • Basingstoke, United Kingdom Kier Group Full time

    We're looking for a Customer Service Advisor to join our Workplace Services team based in Basingstoke **Location**: Basingstoke, Office based **Contract**: Permanent, part time - Saturday and Sunday 6am to 6pm **What will you be responsible for?** As a Customer Service Advisor, you'll be working within the Workplace Services team, supporting them duties...

  • Customer Advisor

    3 weeks ago


    Basingstoke, United Kingdom B&Q Full time

    **About the role** **Part time - 12 hours per week - **3 Month fixed term contract** **Shifts available: Monday - Sunday, 7.00am - 9pm** **£10.60 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...


  • Basingstoke, United Kingdom Revorec Recruitment Solutions Ltd Full time

    Customer Sales Advisor Basingstoke £23,500 + Bonus (OTE 25k), Training, Benefits, Free Parking Do you have a retail or light sales background and fancy a reputable and growing industry sector? In this role you will work in a small close-knit team, have the opportunity to earn a bonus and have the possibility of progression into management. Due to...


  • Basingstoke, United Kingdom Tate Full time

    **Customer Service Advisors - Permanent** **Full time - 37.5 hours - Monday - Friday** **Salary - £21,255 per annum** **Office in Basingstoke - hybrid** Tate are working with a large consulting, transformation and digital services business who focus on delivering innovative solutions to transform and simplify the connections between businesses and...


  • Basingstoke, United Kingdom Tate Full time

    **Customer Service Advisors - Permanent** **Full time - 37.5 hours - Monday - Friday** **Salary - £21,255 per annum** **Office in Basingstoke - hybrid** Tate are working with a large consulting, transformation and digital services business who focus on delivering innovative solutions to transform and simplify the connections between businesses and...


  • Basingstoke, Hampshire, United Kingdom Novax Recruitment Ltd Full time

    Customer Support AdvisorBasingstoke/Greenham£11 per hourFull Time ContractNovax Recruitment is actively seeking a Customer Support Advisor. This position is full time hours on a contract basis.Responsibilities include: Provide transactional administration support to resolve customer queries through the Customer Service Management Centre across the range of...


  • Basingstoke, United Kingdom Kier Group Full time

    We're looking for a PPM Customer Service Advisor to join our Ministry of Justice and Home Office Contract Admin Team based in Basingstoke. **Location**: Basingstoke - On site **Contract**: Full Time, Permanent **Responsibilities** As a PPM Customer Service Advisor, you'll be working within the Contract Admin team, supporting them in duties for the...


  • Basingstoke, United Kingdom Fox Morris Group Full time

    Fox Morris are working with Sovereign Housing Association in relations to finding a Customer Support Advisor to start work ASAP! **Responsibilities** - provide transactional administration support to resolve customer queries through the Customer Service Management Centre across the range of channels we offer, to agreed targets and service levels. - Liaise...