Customer Support Advisor

3 weeks ago


Basingstoke, United Kingdom Pertemps Network Group Full time

**Job Description**:
Customer Support Advisor
Pertemps are currently recruiting for a Customer Support Advisor to join a manufacturer company based in Basingstoke. This is a full-time, permanent position.
Responsibilities as a Customer Support Advisor:

- Dealing and resolving customer issues effectively to their satisfaction- Ensure that the customer requirements are prioritized, and communication are clearly documented- Loading customer cases onto CRM thoroughly and concisely**Requirements**:

- Previous experience in a customer support role- Experience of working within a fast-paced environment- Experience using CRM is desirable, but not essential (full training will be provided)- Minimum 3 GCSE level at Grade 4/C or above including English and Maths- Excellent communication skills, written and verbally- Able to work well under pressure**Benefits**:

- Monday to Friday 9:00am - 16:30pm (half an hour lunch break)- 23 days holiday- Parking onsite- Starting salary is £23,000 per annum, depending on experience



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