Administrative Assistant

3 months ago

Crawley, United Kingdom Novo IT Ltd Full time

**Job Title: Funky Office Administrator (Part-Time) - IT Support Business**

**Location: Crawley, West Sussex, UK (Hybrid Working)**

Job Summary:
Are you ready to bring your administrative skills to a fun and engaging workplace? We are seeking a vibrant and tech-savvy individual to join our dynamic team as a Part-Time Office Administrator in our IT Support Business. This is an excellent opportunity to showcase your organizational talents while working in a modern and exciting environment. As a key member of our team, you will be responsible for managing various administrative tasks, including taking calls, scheduling meetings, and overseeing support tickets. This part-time role has the potential to evolve into a full-time position later this year. So, if you're ready to embark on an exciting journey with us, read on

**Key Responsibilities**:

- Be the cheerful and welcoming voice of our company, taking calls and assisting clients with their inquiries, ensuring they have an extraordinary experience from the very first interaction.
- Manage our busy calendar and schedule meetings, appointments, and team events efficiently, using digital tools to keep everyone organized and on track.
- Handle support tickets and ensure they are assigned and prioritized appropriately, working closely with our technical team to provide updates and resolutions to clients.
- Assist with various administrative tasks, including data entry, filing, document management, and maintaining office supplies, to keep our workplace running smoothly and efficiently.
- Collaborate with the team to brainstorm and implement creative ideas to improve office operations and create a fun and engaging work environment.

**Requirements**:

- Proven experience in an administrative role, preferably in a fast-paced environment.
- Exceptional communication skills, both written and verbal, with a friendly and approachable demeanor.
- Tech-savvy with proficiency in using office software and digital tools (e.g., Microsoft Office Suite, Google Workspace, project management software, etc.).
- Strong organizational skills with a keen eye for detail, ensuring accuracy and efficiency in all tasks.
- Ability to multitask and prioritize effectively, managing competing deadlines and maintaining a high level of productivity.
- A proactive and positive attitude, always ready to go the extra mile to support the team and deliver outstanding results.
- Flexibility to adapt to changing priorities and contribute to a collaborative and agile work environment.

**Perks and Benefits**:

- Competitive hourly rate with the potential for a full-time position later this year.
- Hybrid working model, providing a balance between remote work and office presence in our modern workspace.
- An exciting and engaging work environment with a supportive team that values creativity and innovation.
- Opportunities for professional development and growth within the IT Support industry.
- Employee discounts on IT products and services.
- Regular team-building activities and social events to foster a fun and cohesive team spirit.
- Company Laptop and Mobile.
- £23000 per year pro-rata, 20hours a week with possibility going fulltime later this year.

**How to Apply**:
If you're ready to bring your funky and modern approach to office administration in the IT Support industry, we would love to hear from you Please submit your resume along with a brief cover letter highlighting why you're the perfect fit for this role.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: From £23,000.00 per year

**Benefits**:

- Employee discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Crawley: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Crawley

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