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Administration and Customer Care Assistant

2 months ago

Crawley, United Kingdom Evolve Selection Ltd Full time

Evolve are recruiting for two Administration and Customer Care Assistant positions to join a leading pharmaceutical organisation specialising in Ophthalmology products. We have one permanent position and another available on a 9-12 month fixed-term contract. These roles are varied, emphasising strong administrative abilities and exceptional customer service. You will be expected to manage your workload independently, prioritise tasks efficiently, and meet tight deadlines.

This position is based at their Head Office based in West Sussex.

What’s on offer?

Salary & Benefits: Fantastic basic salary plus healthcare, pension and other benefits

Ideal Requirements for an Administration and Customer Care Assistant.

  • At least 3 years customer service experience.
  • Ability to work in a small team office environment.
  • Pharmaceutical/medical device/optical/logistical background an advantage but not essential.
  • Strong planning and organisational skills.

Role Responsibilities for an Administration and Customer Care Assistant.

  • Ensure that a consistently excellent level of administration & customer service is adhered to under high work demands.
  • Manage all customer care calls and assist with all inquiries regarding product information, availability, use instructions, issues, complaints etc.
  • Organising & booking travel and meetings for UK employees.

Recruitment Process2/3 stage interview process.

Excited to learn more? Click apply or reach out to Amy Watkin for full details

Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.

Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.