Customer Service and Order Processing Coordinator

3 weeks ago


London, United Kingdom Evolve Full time

Evolve are currently recruiting for a niche & innovative Aesthetics organisation, who are seeking two Customer Service & Order Processing Coordinators. You will work on a part-time basis, across three days a week as a job share in the aesthetics marketplace. If you thrive in a fast-paced environment, excel at customer interaction, and have a knack for order processing, this could be the perfect role for you

**Ideal Requirements for the Customer service and Processing Coordinator**:

- At least two years of experience in a customer service role or have worked within an office environment with a moderate to high level of direct contact with customers.
- Good telephone manner with the ability to develop strong working relationships.
- Deliver high-quality, accurate, and timely work.

**Role Responsibilities for the Customer service and Processing Coordinator**:

- Work closely with the sales force to ensure seamless processing.
- Communicate with customers regarding back order statuses and liaise with suppliers to expedite the products.
- Process returned products and deal with customer complaints appropriately.
- Assist the finance team by following up debt payments.
- General administration tasks.

**Recruitment Process**:
2/3 stage interview process.
- Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors._

**Job Types**: Permanent, Full-time

**Salary**: £22,000.00-£32,000.00 per year

Work Location: Hybrid remote in London

Reference ID: 42565



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