Customer Services Coordinator
2 months ago
Joël Robuchon International stems from the legacy of one of France’s greatest chef, Joël Robuchon, who revolutionised gastronomy through his unique philosophy towards cuisine and service, garnering a record 32 Michelin Stars in the process.
Le Deli Robuchon is a casual yet sophisticated all-day dining offering (eat in or take away), complemented by a selection of brand endorsed and own-brand products to purchase.
La Boulangerie Robuchon is an Artisan bakery where we produce sourdough, many types of bread as well as high quality croissants and pastries.
High level of service and customer's satisfaction is our top priority. We are therefore looking to recruit an enthusiastic Customer Services Coordinator for our beautiful delicatessen located on Piccadilly, and for our bakery La Boulangerie Robuchon located in North Acton. This person would act as a point of contact between the production teams and our customers.
**Responsibilities**:
- you would act as a first point of contact for our customers and assist with sales and after-sales enquiries,
- you would liaise with our production teams in 2 venues, to ensure that the orders are fulfilled. Therefore, daily travel withing London area would be required.
- you would give feedback to our production teams,
- you would maximise sales opportunities,
- you would provide a friendly and professional service to our customers,
- you would always maintain high standards and respect the reputation of the company.
- have excellent telephone manner and be fluent in English,
- would be an active hands-on person able to work alone or as part of a team,
- have high standards and a great work ethic,
- have hospitality or retail experience, as well as customer service experience,
- have positive attitude and willingness to learn.
We would love to hear from you, so please send your CV and apply
INDFOH
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