Lettings Administrator

2 months ago


Crawley, United Kingdom Sutton Croft Full time

Sutton Croft are proud to be working with partner agencies to mobilise a block of supported accommodation for a disadvantaged group of residents in Crawley, West Sussex.

As part of our mobilisation, we have a requirement for a Lettings Administrator to work with us on a flexible part-time basis for the next two months as we support new tenants moving in.

Working to support our Service Manager, you will play a key role in ensuring the letting of the accommodation is managed in an efficient and legally compliant manner, including:

- Setting up and processing tenancy files from point of offer to move in
- Drafting and issuing tenancy agreements
- Carrying out 'right to rent' checks
- Ensuring new tenants are provided with the correct documentation
- Being an effective presence on site during mobilisation and tenant move in days
- Supporting the Service Manager with setting up and populating key systems and databases
- Managing the building's key register
- Undertaking reception duties in the building including managing visitors/contractors
- Providing general admin support for the team, including assisting with tenant enquiries
- Someone who has a positive, proactive and problem-solving approach
- Highly organised, efficient and able to manage and prioritise their workload
- Able to work with attention to detail with a high degree of accuracy
- An effective communicator, able to write clearly and concisely
- Able to engage with tenants who may have little experience of renting a home and/or for whom English is not their first language
- IT literate and confident using Microsoft Office products and cloud based databases
- Able to maintain confidentiality and handle sensitive information
- Ideally experienced in lettings/property administration (although not essential as training provided)
- Ideally knowledgeable about tenancy agreements and housing law (although not essential as training provided)

The role is for 20 hours a week, ideally worked mornings across 4 or 5 days a week, but exact working patterns are flexible and open to discussion. Some flexibility to work additional paid hours beyond contracted time on days when business need requires would be an advantage.

To apply, please send your CV and a covering letter explaining your suitability for the role and availability.

**Job Types**: Part-time, Fixed term contract
Contract length: 2 months

**Salary**: £13.50 per hour

Expected hours: 20 per week

**Benefits**:

- Flexitime

Application question(s):

- Please explain your suitability for the role.
- Please explain your availability for the desired working hours (20 hours over 4-5 days a week with the potential of additional paid hours during busy periods).
- If successful, what is the earliest date you could start work?

Work Location: In person


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