Customer Service

3 weeks ago

Northallerton, United Kingdom NatWest Full time

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Northallerton
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Part time - 21 hours per week
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£22,410 per year (pro rata for hours worked)

You’ll join on a competitive salary of £22,410 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

  • Customer Service

    7 months ago

    Northallerton, United Kingdom Northern Skills Group Full time

    **What will the apprentice be doing?**: Online - Replying to online sales channels customers with queries delt with by technicians In store: - Serving and talking to customers - Providing product information and helping customers select products accordingly - Selling & Up-selling products - Operating the till - Keeping areas clean and tidy - Dealing with...

  • 'customer Service Advisor'

    2 weeks ago

    Northallerton, United Kingdom Stoneacre Motor Group Full time

    **Are you looking for a new opportunity working for one of the fastest growing motor companies in the UK?** **Stoneacre Motor Group may have the position for you.** **The position - Service Advisor** To be the main point of contact for customers requiring servicing or repair to their vehicles. Manage the flow of information between the workshop and the...

  • Customer Service Apprentice

    2 weeks ago

    Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Northallerton** **Full time to include Weekend working - 37.5 hours** **£206.25** Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a...

  • Customer Service Apprentice

    7 months ago

    Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Northallerton** **Hours: Full time to include weekend working - 37.5 hours** **Salary: £6.60 per hour, £13,728 per year (paid monthly)** **Benefits: Specsavers perks programme, team incentives & bonus** At Specsavers, we’re always looking to the future - which is where people like you come...

  • Customer Service Apprentice

    8 months ago

    Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Northallerton** **Hours: Full time to include weekend working - 37.5 hours** **Salary: £6.60 per hour / £13,728 per annum (paid monthly)** **Benefits: Specsavers perks programme, team incentives & bonus** At Specsavers, we’re always looking to the future - which is where people like you come...

  • Customer Service Advisor

    3 weeks ago

    Northallerton, United Kingdom Sam Turner & Sons Full time

    Sam Turner's are a Northallerton based family business with 4 stores across North Yorkshire and the Sourth Durham with a rapidly growing online presence. We sell a huge range of products to customers across the UK. Including toys, garden furniture, gardening products, garden machinery, clothing, tools, farm supplies and much more. We pride ourselves on...

  • Customer Service Administrator

    2 weeks ago

    Northallerton, United Kingdom Si Recruitment Full time

    Are you highly organised and quick to react to customer needs? Do you have proven experience working in a Customer Service/Administration role? Do you have an excellent telephone manner coupled with strong written communication skills? We are working with a long standing client who is looking to grow their successful and dynamic team. In the role of...

  • Customer Service Coordinator

    1 month ago

    Northallerton, North Yorkshire, United Kingdom Northern Powergrid Full time

    Unlock Your Career Potential in the Energy SectorAt Northern Powergrid, we're committed to powering everyday life for 8 million customers across the North East, Yorkshire, and northern Lincolnshire. As a Regional Customer Service Support Administrator, you'll play a vital role in delivering excellent customer service while supporting our staff across the...

  • Customer Service Advisor

    3 weeks ago

    Northallerton, United Kingdom Si Recruitment Limited Full time

    Are you looking to join an established business who offer a great deal of perks? This is a great opportunity to join my Northallerton as my client is looking to recruit a Customer Service Advisor to join their busy team on a full time and permanent basis. Duties will include: - Order Processing across 3 commercial divisions - Handling after sales...

  • Customer Service Consultant

    2 weeks ago

    Northallerton, United Kingdom Skipton Building Society Full time

    **Job Introduction** If you arebrilliant with people and have an enquiring mind you have the opportunity tojoin something special. We’re looking for someone to join our team and becomeone of the faces of Skipton in your area. Skipton are the fourth largestbuilding society andwe are looking for a Customer Consultant. This is a multi-site role within...

  • Customer Service Consultant

    7 months ago

    Northallerton, United Kingdom Darlington Building Society Full time

    Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience? Then we have a role for you!!! **About the role**: We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces...

  • Customer Service Advisor

    2 weeks ago

    Northallerton, United Kingdom Si Recruitment Full time

    Are you looking to join an established business who offer a great deal of perks? This is a great opportunity to join my Northallerton as my client is looking to recruit a Customer Service Advisor to join their busy team on a full time and permanent basis. Duties will include: - Order Processing across 3 commercial divisions - Handling after sales...

  • Customer Service Advisor

    7 months ago

    Northallerton, United Kingdom oleon Full time

    We are looking for : CUSTOMER SERVICE ADVISOR located at THE OLIVE HOUSE STANDARD WAY BUSINESS PARK, 30 STANDARD WAY NORTHALLERTON, DL6 United Kingdom Permanent contract The Job Core Responsibilities - Order Processing across 3 commercial divisions. - Handling after sales enquiries, providing customers with contract balances. - Handling inbound telephone...

  • Customer Service Specialist

    4 weeks ago

    Northallerton, North Yorkshire, United Kingdom Stoneacre Motor Group. Full time

    Job DescriptionAs a Sales Executive with Stoneacre Motor Group, you will play a critical role in driving business growth. Your primary responsibilities will include:Providing exceptional customer service to ensure customer satisfactionMaintaining accurate records of sales performance and customer interactionsCollaborating with colleagues to achieve sales...

  • Customer Service Assistant

    7 months ago

    Northallerton, United Kingdom Darlington Building Society Full time

    About the role: Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself in providing a first-class customer experience? Are you looking for a role that fits around your studies, family life or other commitments? Then we have a role for you!!! We have the opportunity for you to join something...

  • Customer Service Representative

    4 weeks ago

    Northallerton, North Yorkshire, United Kingdom Aramark Full time

    Job OverviewWe are seeking a Retail Sales Assistant to work in our retail unit at RAF Leeming. This is a full-time position, with shifts ranging between 06:30 and 21:30.This role involves serving customers, taking payments, and keeping accurate records. You will also be responsible for maintaining the cleanliness of the shop and stock rooms, as well as...

  • Customer Service Administrator

    1 month ago

    Northallerton, North Yorkshire, United Kingdom SI Recruitment Full time

    Job Summary: SI Recruitment is seeking a Customer Service Administrator to join their team. As a key member of the support staff, the successful candidate will be responsible for providing administrative support, including welcoming clients, managing timesheets, and maintaining spreadsheets.Main Responsibilities:Welcome and Greet Clients: Provide a...

  • Customer Services Sales Advisor

    2 weeks ago

    Northallerton, United Kingdom Jewson Full time

    Do you enjoy face to face interaction with customers? Are you seeking a Part-time Customer Service role based in Northallerton? Jewson in Northallerton is now looking for a Permanent Part-Time Customer Sales Service Advisor working up to 32 hours week week If you love working with people, you’re a good listener and you think you could help our customers...

  • Customer Service Apprentice

    7 months ago

    Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Northallerton** **Hours: Full time to include Weekend working - 37.5 hours** **Salary: £225.00 per week (paid monthly)** **Benefits: Specsavers perks, team incentives** At Specsavers, we’re always looking to the future - which is where people like you come in. Become an Apprentice in our store...

  • Customer Service Apprentice

    8 months ago

    Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Northallerton** **Hours: Full time to include Weekend working - 37.5 hours** **Salary: £225.00 per week (paid monthly)** **Benefits: Specsavers perks, team incentives** At Specsavers, we’re always looking to the future - which is where people like you come in. Become an Apprentice in our store...