Customer Service Consultant

7 months ago


Northallerton, United Kingdom Darlington Building Society Full time

Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience?

Then we have a role for you

**About the role**:
We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of the Darlington Building Society in the area of Darlington.

As a Customer Service Consultant, you will be engaging in conversations to find out your customer's needs, providing information to our new and existing customers about the full range of financial products and services that we offer. By getting to know our customers through meaningful conversations, you will assist them in reaching their goals by identifying the best products to suit their needs, while providing a clear, helpful service.

Your role will be an important part of our branch network. Having valuable conversations with every customer, face-to-face or over the phone. So, whether you are promoting a new product or resolving a problem, you’ll always place our customers’ needs at the heart of everything you do.

In return, we will provide you with continuous training and development as well as opportunities to grow and progress your career within the Darlington Building Society

**We are looking for people who**:

- If you are really passionate about delivering exceptional customer service
- Enjoy meeting new people and engaging in meaningful conversations
- You are a great listener & have good attention to detail
- Work well within a team and have a ‘one-team’ mindset
- Have excellent communication skills both written and verbal

**Why Work For Us?**

We are committed to paying our people fairly for the role they undertake and provide a wide range of benefits to support our colleagues’ finances and well-being. Darlington Building Society had a Passion For Talent allowing you to shape your career within the Society, offering learning and development programmes to give you everything you need to succeed.

**What we can offer you**:

- Annual Bonus Scheme
- Performance Linked pay progression
- 10% Employee Contribution Pension Scheme
- 4 x Annual Salary Life Cover
- Minimum of 2 days for volunteering
- Employee benefits platform
- Health Care Cash Plan
- Enhanced Family Friendly Leave Entitlements

PLUS MANY MORE

To find out more information please look at our Careers page

**About our Society**

Darlington Building Society is an award-winning organisation, and our vision is to be a thriving, independent regional building society that creates a feeling of pride amongst its staff, members, and community.

At Darlington Building Society we pride ourselves on making a difference to our customers by encouraging saving, supporting home ownership, and sharing our knowledge and resources with our local communities. We have 9 branches from Stockton to Northallerton, via Bishop Auckland, Barnard Castle, Redcar, Middlesbrough, Guisborough and Yarm. Our head office is based in Darlington along with our Tubwell Row Branch.

Shift Pattern: Full time (24.5) 2-week working pattern; Work 2 out of 4 Saturdays
Location: Darlington

**Job Type**: Permanent

**Salary**: £21,241 pro rota

For further information on the roles we are hiring for please click on the link below or please get in touch with our talent team

If you wish to see our privacy notice please see below

Privacy - Darlington Building Society

**Job Types**: Full-time, Permanent

**Salary**: £21,241.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Northallerton, United Kingdom Stoneacre Full time

    **About the role** We are excited to be recruiting for a Trainee Customer Consultant working exclusively with our Toyota franchise. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. The Trainee Customer Consultant programme offers you the opportunity to develop your career with one of the world's most prestigious...


  • Northallerton, United Kingdom Stoneacre Full time

    **About the role** We are excited to be recruiting for a Trainee Customer Consultant working exclusively with our Toyota franchise. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. The Trainee Customer Consultant programme offers you the opportunity to develop your career with one of the world's most prestigious...


  • Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Northallerton** **Hours: Full time to include weekend working - 37.5 hours** **Salary: £6.60 per hour, £13,728 per year (paid monthly)** **Benefits: Specsavers perks programme, team incentives & bonus** At Specsavers, we’re always looking to the future - which is where people like you come...


  • Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Northallerton** **Hours: Full time to include weekend working - 37.5 hours** **Salary: £6.60 per hour / £13,728 per annum (paid monthly)** **Benefits: Specsavers perks programme, team incentives & bonus** At Specsavers, we’re always looking to the future - which is where people like you come...


  • Northallerton, United Kingdom Sam Turner & Sons Full time

    Sam Turner's are a Northallerton based family business with 4 stores across North Yorkshire and the Sourth Durham with a rapidly growing online presence. We sell a huge range of products to customers across the UK. Including toys, garden furniture, gardening products, garden machinery, clothing, tools, farm supplies and much more. We pride ourselves on...


  • Northallerton, North Yorkshire, United Kingdom Euro Garages Full time

    We are seeking a Customer Service Representative to join our bakery team at Euro Garages. As a key member of our team, you will provide outstanding customer service and support our sales goals.Job DescriptionIn this role, you will be responsible for engaging with customers, delivering a fast and friendly service, and preparing our products for sale.You will...


  • Northallerton, United Kingdom Si Recruitment Limited Full time

    Are you looking to join an established business who offer a great deal of perks? This is a great opportunity to join my Northallerton as my client is looking to recruit a Customer Service Advisor to join their busy team on a full time and permanent basis. Duties will include: - Order Processing across 3 commercial divisions - Handling after sales...


  • Northallerton, North Yorkshire, United Kingdom Northern Powergrid Full time

    Unlock Your Career Potential in the Energy SectorAt Northern Powergrid, we're committed to powering everyday life for 8 million customers across the North East, Yorkshire, and northern Lincolnshire. As a Regional Customer Service Support Administrator, you'll play a vital role in delivering excellent customer service while supporting our staff across the...


  • Northallerton, United Kingdom oleon Full time

    We are looking for : CUSTOMER SERVICE ADVISOR located at THE OLIVE HOUSE STANDARD WAY BUSINESS PARK, 30 STANDARD WAY NORTHALLERTON, DL6 United Kingdom Permanent contract The Job Core Responsibilities - Order Processing across 3 commercial divisions. - Handling after sales enquiries, providing customers with contract balances. - Handling inbound telephone...


  • Northallerton, North Yorkshire, United Kingdom Stoneacre Motor Group. Full time

    Job DescriptionAs a Sales Executive with Stoneacre Motor Group, you will play a critical role in driving business growth. Your primary responsibilities will include:Providing exceptional customer service to ensure customer satisfactionMaintaining accurate records of sales performance and customer interactionsCollaborating with colleagues to achieve sales...


  • Northallerton, United Kingdom Darlington Building Society Full time

    About the role: Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself in providing a first-class customer experience? Are you looking for a role that fits around your studies, family life or other commitments? Then we have a role for you!!! We have the opportunity for you to join something...


  • Northallerton, North Yorkshire, United Kingdom Aramark Full time

    Job OverviewWe are seeking a Retail Sales Assistant to work in our retail unit at RAF Leeming. This is a full-time position, with shifts ranging between 06:30 and 21:30.This role involves serving customers, taking payments, and keeping accurate records. You will also be responsible for maintaining the cleanliness of the shop and stock rooms, as well as...


  • Northallerton, North Yorkshire, United Kingdom SI Recruitment Full time

    Job Summary: SI Recruitment is seeking a Customer Service Administrator to join their team. As a key member of the support staff, the successful candidate will be responsible for providing administrative support, including welcoming clients, managing timesheets, and maintaining spreadsheets.Main Responsibilities:Welcome and Greet Clients: Provide a...


  • Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Northallerton** **Hours: Full time to include Weekend working - 37.5 hours** **Salary: £225.00 per week (paid monthly)** **Benefits: Specsavers perks, team incentives** At Specsavers, we’re always looking to the future - which is where people like you come in. Become an Apprentice in our store...


  • Northallerton, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Northallerton** **Hours: Full time to include Weekend working - 37.5 hours** **Salary: £225.00 per week (paid monthly)** **Benefits: Specsavers perks, team incentives** At Specsavers, we’re always looking to the future - which is where people like you come in. Become an Apprentice in our store...

  • Customer Service

    19 hours ago


    Northallerton, United Kingdom NatWest Full time

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Personal Banker in...


  • Northallerton, North Yorkshire, United Kingdom Slaughter and May Full time

    About the Role: We are seeking a Customer Service IT Expert to join our Technology department in London. The successful candidate will provide technical support to our staff, troubleshoot issues, and escalate complex problems to senior engineers.Key Skills and Qualifications:Bachelor's degree in Computer Science or related field2+ years of experience in IT...

  • Careers Consultant

    2 weeks ago


    Northallerton, North Yorkshire, United Kingdom Austin Fraser Full time

    Austin Fraser is seeking a Careers Consultant to join our team, providing support to job seekers and promoting Reed in Partnership within the local community.Key Responsibilities:Meet with job seekers to identify challenges and barriers to employmentBook job seekers onto relevant training courses, including customer service, security, hospitality, and...


  • Northallerton, United Kingdom North Yorkshire Police Full time

    **Customer Service Officer job description.pdf** *** **Salary: Scale 2/3** £20,490 **: - £**22,677 ** (also attracting additional allowances, including weekend working allowances)** **Hours: Full time, Temporary - 12 month fixed term contract** **Shift pattern - 3x 0800-1700, 3x 1200-2000, 3x Rest Days** **1 immediate vacancy - Northallerton, Police...

  • Contact Centre

    7 months ago


    Northallerton, United Kingdom Broadacres Housing Association Ltd Full time

    **37 hours over 5 days a week (flexible approach)** - Do you care passionately about providing excellent customer service?_ We have an exciting new opportunity for a Contact Centre Advisor to join us to provide information to our customers through our multi-channel support system. At Broadacres we rely on our people to make the biggest impact on our...