Tenancy and Housing Officer

7 months ago


Manchester, United Kingdom Langdon Full time

The Tenancy & Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to 25 properties within the supported living services in Manchester. The Head of Housing & Facilities Management is based in London and will be accountable for all things related to Housing.

The role will include providing a responsible front-line service to our members, tenancy and leasehold management, property inspections, tenancy verification checks and general community management. The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders.

The post holder will be required to take responsibility for the delivery of property management services across the Manchester portfolio, as well as contribute to the growth opportunities; therefore, the ability to drive is an essential part of this role.

**Key Tasks**:

- To manage the daily operations of the housing department for all Langdon Members, this may at times include strategic and financial responsibilities.
- To work with individuals with learning disabilities, the registered manager, social work team, families, landlords and relevant stakeholders to ensure appropriate assessment and transition of people with learning disabilities moving into supported living housing.
- To provide support and advice on housing options, rights and entitlements on all social welfare topics, to help secure safe and sustainable accommodation for adults with learning disabilities and autism.
- Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.
- To be responsible for issuing tenancy agreements and helping members understands and accepts tenancy obligations.

**Person Specification**:

- Educated to GCSE level with grade A-C in Maths & English.
- Good knowledge of Health and Safety Acts and Fire Regulation
- Experience of working within a supported and/or social housing setting in an assets-based way.
- Good knowledge and understanding of housing options and welfare benefits.
- Possess detailed knowledge of parts VI and VII of the Housing Act 1996 (desirable).
- Strong project management and organisational skills
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.

**What we offer**:

- 21 days holiday, plus bank holidays and 3 Jewish holidays
- Pension
- Employee Assistance and Wellbeing Programme
- Development and career progression opportunities



  • Manchester, United Kingdom Your Housing Group Full time

    Job Introduction **So. What is this role exactly?** This is an exciting opportunity for a Tenancy Support Officer to join our Tenancy Support Team. At YHG our priorities are to keep people safe and be a great landlord and as a Tenancy Support Officer, you will have a key role to play in this. Working with new and existing YHG customers to provide support...

  • Tenancy Coach

    2 weeks ago


    Manchester, United Kingdom Great Places Housing Group Full time

    **Tenancy Coach** * About the role: * Reporting to Tenancy Support Manager, the Tenancy Coach is responsible for providing guidance and assistance to customers who are most at risk of their tenancy failing, focussing on the customers strengths and encouraging them to build on these by identifying the skills and tools they need to successfully manage their...

  • Housing Officer

    2 weeks ago


    Manchester, United Kingdom Castlefield Recruitment Full time

    **Housing Officer - Housing Association - About The Client**: Castlefield Recruitment are currently working with a Manchester based housing association who are looking to appoint a Housing Officer on an initial four month contract with possibility of extension. This role offers hybrid working with the requirement togo on-site when needed. **Housing Officer...

  • Senior Housing Officer

    7 months ago


    Manchester, United Kingdom Adullam Homes Housing Association Full time

    **Permanent, Full Time - 37.5 hours per week** Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We now have an opportunity for a Senior Housing Officer to join us covering our properties across the North West and Wales - predominantly Greater Manchester with travel to Cheshire, Merseyside...


  • Manchester, United Kingdom Hamilton Woods Full time

    **Tenancy Sustainment Officer** **Greater Manchester** **12 month FTC** **35 hours pw** **£26,500 per annum + £1,000 car allowance** Hamilton Wood Associates are currently recruiting on behalf of a Housing Association based in Greater Manchester, to assist their recruitment of a Tenancy Sustainment Officer on a 12-month fixed term basis. The main aim...

  • Housing Officer

    7 months ago


    Manchester, United Kingdom Cromwood Housing Full time

    At Cromwood Housing we provide vital housing services to save the lives of people who are homeless, sleeping rough, seeking asylum and fleeing domestic abuse. Our purpose is to remain one of the leading providers of social housing to the local authorities in London and Greater Manchester. Cromwood is seeking a Housing Officer to be the main point of...


  • Manchester, United Kingdom Great Places Housing Association Full time

    Great Places Housing Association delivers high-quality housing and estate management services to our valued customers. We are committed to building and maintaining sustainable neighbourhoods, promoting integrity, inclusivity, and respect for diversity within our communities.We are seeking a Tenancy Enforcement Specialist to join our team, who can provide...


  • Manchester, United Kingdom Great Places Housing Association Full time

    We are looking for a Tenancy Enforcement Specialist to join our team and contribute to the delivery of our housing and estate management service.Job DescriptionSalary: Up to £40,211 per annumLocation: Flexible within Greater Manchester or LancashireThe successful candidate will have a comprehensive understanding of housing management, ASB, and tenancy...


  • Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    Tenancy Enforcement Officer - Remote working visit a patch in Manchester - 4 Month Contract **Your new company** Hays are currently partnering with one of the North Wests largest housing associations to recruit a tenancy enforcement officer for a 4 month contract. The position is home-based but will require you to visit tenants and properties. **Your new...


  • Manchester, United Kingdom Creative Support Careers Full time

    We are looking to recruit a highly motivated Supported Housing and Welfare Rights Officer to our Housing and Welfare Rights Team based in Stockport. The Supported Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support offering support and guidance to clients, staff and partner agencies on...


  • Manchester, United Kingdom Great Places Housing Association Careers Full time

    Senior Housing Officer - 17.5 Hours per weekSalaryup to £32,833 pro rataLocationDidsbury, ManchesterPermanent,Part TimeAs a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering...


  • Manchester, United Kingdom CV-Library Full time

    Tenancy Support OfficerWe're seeking a dedicated Tenancy Support Officer to join our team in Manchester, working with tenants in temporary accommodation.Key Responsibilities:Process tenant registrations and inform them of tenancy expectations.Address tenancy breaches, including ASB and rent arrears.Assess risks and complete Housing Benefit...


  • Manchester, United Kingdom Great Places Housing Group Full time

    Housing & Wellbeing Officer Local Structure Here at Great Places, we pride ourselves in our ability to provide person centred and flexible approaches to support; delivered in a way which meets the needs of our customers. Our Housing and Wellbeing Officers are responsible for working with customers to promote and maximise their independence, assisting them...

  • Housing Officer

    2 weeks ago


    Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    Housing Officer - Remote working visit a patch in Manchester - 3 Months Temporary **Your new company** Hays are currently partnering with a large housing association based in the North West to recruit a housing officer on a 3 month temporary contract. The role is home based but does require you to visit a patch of properties in Manchester. **Your new...


  • Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert Here at Great Places, we pride ourselves in our ability to provide person-centered and flexible approaches to support; delivered in a way which meets the needs of our customers. Meadow Lodge comprises of 20 self-contained flats. We support customers from multiple-disadvantaged backgrounds; such as long term homelessness, mental health; substance...


  • Manchester, United Kingdom CV-Library Full time

    Supported Housing Officer Manchester Currently recruiting for a Supported Housing Officer to join a Public Sector organisation in Manchester. My client is looking for enthusiastic individuals who are experienced in working within Supported Housing environments to join their team on an ongoing basis Key responsibilities of the Supported Housing...

  • Housing Assistant

    7 months ago


    Manchester, United Kingdom Arawak Walton Housing Association Full time

    This is a crucial role which assists frontline housing services with administrative support including: - Putting together sign-up packs for new tenancies - Updating our in-house database and relevant spreadsheets, keeping accurate records - Assisting the Housing Officers with administration to prepare for court. - Sending out Housing Benefit letters and...


  • Manchester, United Kingdom Great Places Housing Group Full time

    **Housing and Wellbeing Officer** **Salary**: Circa £24,000 **Job Type**: Part Time, Permanent **Location**: Castlecroft House **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. A Housing & Wellbeing Officer supports our vulnerable...


  • Manchester, United Kingdom Sellick Partnership Full time

    Supported Housing OfficerManchesterCurrently recruiting for a Supported Housing Officer to join a Public Sector organisation in Manchester. My client is looking for enthusiastic individuals who are experienced in working within Supported Housing environments to join their team on an ongoing basisKey responsibilities of the Supported Housing...


  • Manchester, United Kingdom Reed Talent Solutions Full time

    Manchester City Council have two exciting opportunities for Neighbourhood Housing Officers (NHO) to work on a fixed-term basis at Northwards Housing Group. As an NHO, you will have the ability to help the community grow, become a better place to live and benefit from the satisfaction of making a difference. Pay rate **PAYE**: £13.51 -...