Service Support Officer

7 days ago


Exeter, United Kingdom Devon County Council Full time

**Full Time 37 hours per week**

**Job Location**: County Wide, Agile working from home

We are currently looking for a Service Support Officer to join our Business Support Team working in Disabled Childrens Service.

**Why come and work for Devon County Council**:

- Good rates of pay
- Flexibility with working hours and agile working locations
- Excellent health & wellbeing culture within the organisation
- Excellent employee discount scheme - ‘Devon Discounts’ - Accommodation, Food & Drink, Leisure & Transport and more
- Cycle to Work Scheme
- Excellent ongoing internal learning, development & training opportunities
- Peninsula Pension scheme membership
- 25 days annual leave (plus bank holidays) - rising to 30 days after 5 years’ service. (pro rata for PT staff)
- Employee Assistance Programme
- Opportunities for promotion and progression within the organisation

**What skills & qualities we need from you?**:

- Able to use a laptop (MS TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word). Basic Training will be provided.
- Positive & enthusiastic attitude towards learning and supporting your colleagues.
- Sense of humour.
- Experience of note taking (typed on laptop) at meetings
- Good communication skills & the ability to build good working relationships with team members and wider colleagues.
- Ability to plan workload for the day and be adaptable, proactive and flexible when service needs might change.
- Ability to think on your feet and work with colleagues to resolve problems.
- Remain calm and resilient under pressure.

**What key tasks/responsibilities will the role involve (SSO)**:

- You will be using a laptop and various internal systems and Microsoft packages to conduct your role.
- You will be working in an ‘agile’ way - some home working and some office-based work.
- Administration, compiling agenda, sending out invitations, note taking.
- Input and maintenance of Excel spreadsheets
- Collation of data on regular basis.
- Participation in various virtual TEAMS meetings
- Uploading/downloading information to/from internal systems.
- Inputting data into spreadsheet/word documents/Eclipse database.
- Supporting other administrative staff with office operations.
- Supporting with Subject Access Requests/Police Search requests.
- Providing direct support to Area Managers/Team Managers.

Interviews will be held virtually via TEAMS (you will need access to a laptop/computer with webcam & microphone).
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- Happy to Talk Flexible Working.
- For more information about Working for Devon please visit our Working for Devon page.
- This role requires a DBS disclosure.

**Job Types**: Full-time, Permanent

**Salary**: £20,444.00-£22,571.00 per year

**Benefits**:

- Cycle to work scheme
- Free parking

Reference ID: REQ003867



  • Exeter, Devon, United Kingdom Hays Business Support Full time

    We are seeking a highly skilled and experienced Office Services Specialist to join our team at Hays Business Support in Exeter. As a key member of our office, you will be responsible for providing exceptional administrative support to both internal and external stakeholders.Your primary responsibilities will include managing stock levels, processing orders...


  • Exeter, Devon, United Kingdom Hays Business Support Full time

    Hays Business Support seeks a skilled Front Desk Assistant to join their team in Exeter. As a vital part of the administrative team, you will be responsible for managing the front desk, providing exceptional customer service, and supporting the day-to-day operations of the office.Key Responsibilities:Provide top-notch customer service to visitors, ensuring a...


  • Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    The Service Delivery Officer plays a key role in the delivery of performance and has oversite of the functions within the Operations Delivery Centre. The Service Delivery Officer will have oversight of key Trust performance and delivery metrics, reporting to the Trust Incident Manager. The Service Delivery Officer will oversee and manage the workloads of...


  • Exeter, Devon, United Kingdom Hays Business Support Full time

    Established law firm in Exeter seeks a skilled professional to provide exceptional administrative support.About the RoleProvide a warm and welcoming experience for internal and external visitors, ensuring excellent customer service.Manage incoming and outgoing mail, as well as photocopying and scanning tasks.Support document production, including binding,...


  • Exeter, Devon, United Kingdom Service Care Solutions Full time

    Service Care Solutions is seeking a skilled Finance Officer to join the Devon & Cornwall and Dorset Police Alliance. Based at Middlemoor HQ, this role involves managing central purchasing, overseeing exchequer functions, and providing financial support.Key ResponsibilitiesAccounts Management: Raise sales invoices, track outstanding payments, produce debtor...


  • Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    We are looking for a dynamic and organised Project Support Officer to join our team. The roles focus is supporting IT and communication systems projects relating to the Trust's Emergency Operations Centre (EOC), where we receive and manage the response to 999 calls from patients. The postholder will also work across other projects, including the...


  • Exeter, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Alliance Project Officer to work within the Devon and Cornwall Police on a 3-month contract. **Location**: Middlemoor/Winfrith (Hybrid) **Job role/responsibilities**: Work as part of the Programme Support Office supporting project managers and associated teams in the delivery of projects in line with Prince 2 or...


  • Exeter, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 358545**Salary**: - £25,310 - £30,968- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...


  • Exeter, Devon, United Kingdom Lodge Service Full time

    Job Description: Security Officer at Lodge ServiceThis exciting opportunity is for a motivated Security Officer to work with our store management teams. You will be responsible for protecting staff, stock and customers in a safe environment.Key Responsibilities:Partner with store management to ensure a secure environment.Salary: £9.50 per...


  • Exeter, United Kingdom Insolvency Service Full time

    **Details**: **Reference number**: - 307679**Salary**: - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Directorate**Type of role**: - Insolvency - Operational Delivery**Working pattern**: -...


  • Exeter, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 273858**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things...


  • Exeter, Devon, United Kingdom Hays Business Support Full time

    We are seeking a highly skilled Office Administrator and Receptionist to join our team at Hays Business Support. As a permanent member of staff, you will be responsible for providing exceptional customer service to internal and external visitors, working Monday to Friday, 36.25 hours per week.Job Summary:The ideal candidate will have excellent communication...


  • Exeter, United Kingdom Exmoor Home Support Full time

    Our Support Workers aims are to provide the best levels of support to our clients within the community. Your duties can range from help with domestic tasks to things like shopping and trips out with the clients. We pride ourselves on providing a bespoke, person-centred service to our clients. We require support workers for an immediate start within the...


  • Exeter, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 261018**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need...

  • Admin Officer

    1 week ago


    Exeter, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 238225**Salary**: - £21,775**Grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - Up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of posts**: - 1Contents Location About the...


  • Exeter, Devon, United Kingdom Venn Group Full time

    We are working with a Local Authority to recruit for a key role in our Property Services team.As a Business Support Officer, you will work as part of a team covering general duties and individual work on assigned tasks or for a specific area. You will be responsible for providing excellent administrative support to the Property Services team.The successful...


  • Exeter, Devon, United Kingdom Hays Business Support Full time

    Hays Business Support is seeking a Customer Service and Administration Assistant to join our team in Exeter. As a permanent member of staff, you will provide exceptional face-to-face customer service to internal and external visitors, working Monday to Friday, 36.25 hours per week.Job Description:You will be responsible for managing the day-to-day operations...

  • Estates Officer

    7 months ago


    Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    South Western Ambulance Service NHS Trust provides compassionate, quality and timely emergency and urgent care to everyone in the South West 24 hours a day, 365 days a year. We deliver this over 10,000 square miles of England and occupy over 100 buildings in order to deliver the best care when you need us most. To look after all of our buildings, we are...


  • Exeter, Devon, United Kingdom This is an IT support group Full time

    Coffee professionals are invited to apply for this unique role in an office setting. As Office Coffee Professional - Customer Service Role, you will be responsible for providing top-notch customer service while preparing and serving specialty coffees. There is no requirement for previous experience; comprehensive training will be provided to equip you with...


  • Exeter, United Kingdom uCheck Full time

    **Client Support Officer** Exeter, Devon **About Us** Renowned for user-friendly online systems and unrivalled customer support, uCheck provides a superb range of accurate and affordable checking and screening services. We’re passionate about high-quality service and always getting it right for our customers. Now, we’re looking for a Client Support...