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Lead IT Support Analyst

4 months ago

London, United Kingdom Kite Human Capital Full time

**Lead IT Support Analyst - Citrix - Windows - Azure - Financial Services**
Lead IT Support Analyst is required to join an asset management organisation to play the senior figure in the team to ensure the business’ IT services are fully supported. Based in London (hybrid working), this is a permanent role offering between £50,000 -£60,000 + a very good bonus paid bi annually.
You will be responsible for being the major escalation point of all things technical within the established helpdesk team, also directing the team on activity on a day to day basis. You will also be heavily hands on, responding to any 1st - 3rd line technicalissues across the technology estate.
**Requirements**:

- Extensive background in an IT Support/Helpdesk position.
- Strong knowledge in technologies like Citrix, Windows, Azure, Office365 + more.
- Able to operate in a high pressured and corporate environment.

**Lead IT Support Analyst - Citrix - Windows - Azure - Financial Services**
**Kite Human Capital - Hire Better**
**We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an excitingopportunity and wants to work in some of the best possible assignments then please get in touch, we’d love to help you find your next position.**
**We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make.**
**2018 - Winner 'Best Client Service’**
**2017 - Winner 'Agency of The Year’**
**2017 - Winner 'Banking & Financial Services Agency’**
**2016 - Winner 'Banking & Financial Services Agency’