Contact Centre Advisor

2 weeks ago


West Malling, United Kingdom Clearwater People Solutions Full time

**Contact Centre Advisor**:

- Location- West Malling- Salary:
- £23000.0- Contact name:
- Felicity Handley- Job ref:
- 5832- Published:
- about 2 hours agoOur client, a not-for-profit organisation are looking for a Contact Centre Advisor to join them on a permanent or part-time basis. The Contact Centre Advisor will be responsible for delivering efficient and effective customer service to existing and prospective customers at all times.
As the Contact Centre Advisor you will be confident promoting their products and services to recognise sales opportunities and to increase new business through sustaining and upgrading the existing customer base.
**Key responsibilities for the Contact Centre Advisor;**
- Providing excellent customer service to existing and new customers
- Corresponding with customers via telephone and in writing
- Taking inbound calls to new and existing customers in a supportive manner
- Setting up new accounts and Direct Debits

**Key skills for the Contact Centre Advisor;**
- Previous customer servicer experience
- Excellent verbal and written skills
- Excellent attention to detail
- Comfortable working in a fast-paced environment
- Able to work well under pressure
- Used to working to deadlines

**Benefits for the Contact Centre Advisor;**
- 30 days holiday plus bank holidays
- Excellent on-going training programme
- Excellent pension scheme
- Private Health care cover
- Life assurance
- On-going learning and development
- Annual flu vaccination
- Employee Assistance programme to support your health and well-being



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