Current jobs related to Contact Centre Manager - Chichester West Sussex - Reed
-
Contact Centre Agent
3 months ago
West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full timeWe have a part time post working Monday's and Wednesday's at our Community Contact Centre at Sandwell General Hospital To work as part of Primary Care Community and Therapies Clinical Group admin pool within the Community Contact Centre. This post is to support the Phlebotomy services, providing a comprehensive efficient and effective telephone based...
-
Contact Centre Operations Manager
3 hours ago
West Midlands Combined Authority, United Kingdom Gleeson Recruitment Group Full timeContact Centre Analyst Job DescriptionGleeson Recruitment Group is seeking a highly skilled Contact Centre Analyst to join our client's team. As a key member of the resource planning team, you will play a crucial role in ensuring the efficient delivery of services to the company's operations.Key Responsibilities:Develop and implement effective resource...
-
Contact Centre Operations Manager
4 hours ago
West Midlands Combined Authority, United Kingdom Gleeson Recruitment Group Full timeContact Centre Analyst Job DescriptionGleeson Recruitment Group is seeking a highly skilled Contact Centre Analyst to join our client's team. As a key member of the resource planning team, you will play a crucial role in ensuring the efficient delivery of services to the company's operations.Key Responsibilities:Develop and implement effective resource...
-
Senior Contact Centre Sales Manager
2 hours ago
West Midlands Combined Authority, United Kingdom Page Personnel Sales Full timeAbout Our ClientOur client is a leading organisation with a strong reputation for delivering exceptional customer service. With a workforce exceeding 1000 employees, they operate on a national scale and are headquartered in the West Midlands area.Job DescriptionThis is an exciting opportunity for a contact centre leader to join our client's team. The...
-
Senior Contact Centre Sales Manager
32 minutes ago
West Midlands Combined Authority, United Kingdom Page Personnel Sales Full timeAbout Our ClientOur client is a leading organisation with a strong reputation for delivering exceptional customer service. With a workforce exceeding 1000 employees, they operate on a national scale and are headquartered in the West Midlands area.Job DescriptionThis is an exciting opportunity for a contact centre leader to join our client's team. The...
-
Contact Centre Agent
4 months ago
West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full timeWe have a full time and a part time post working at our Care Navigation Centre at Sandwell General Hospital. To work as part of Primary Care Community and Therapies Clinical Group admin pool within the Care Navigation Centre. This post is to support the Phlebotomy services, providing a comprehensive efficient and effective telephone based referral service...
-
Contact Centre Advisor
4 weeks ago
South West, United Kingdom Adecco Full timeExciting Opportunity Alert! Are you a customer-focused superstar? Do you love helping others and resolving their queries? Look no further, as we have the perfect job for you! Our client, a leading organisation in the customer service industry, is seeking a dedicated and dynamic Customer Service Advisor to join their team. What's In It For You? ✨ Hourly...
-
Contact Centre Advisor
1 month ago
South West, United Kingdom Adecco Full timeExciting Opportunity Alert! 📢 Are you a customer-focused superstar? Do you love helping others and resolving their queries? Look no further, as we have the perfect job for you! Our client, a leading organisation in the customer service industry, is seeking a dedicated and dynamic Customer Service Advisor to join their team. 🌟 What's In It For...
-
Contact Centre Agent
3 months ago
West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full timeEntry Requirements/desired qualifications -Apprentices will be required to have, or achieve Level 1 English and Math and to have taken Level 2 English and Math tests prior to completion of their apprenticeship. To work as part of Primary Care Community and Therapies Clinical Group admin pool within the Community Contact Centre. The services supported by the...
-
Centre Manager
2 weeks ago
Arun, West Sussex, United Kingdom Master Class Education Full timeAre you in education and wanting to step into a leadership role? Masterclass are seeking an enthusiastic Centre Manager to oversee the day-to-day operation of a thriving school we are working with in the Littlehampton area. The role will also involve covering for the head of school, when needed. The school supports students with SEMH, (Social, Emotional &...
-
Centre Manager
2 weeks ago
Arun, West Sussex, United Kingdom Master Class Education Full timeAre you in education and wanting to step into a leadership role? Are in an experienced teacher looking for your next challenge? Masterclass are seeking an enthusiastic Centre Manager to oversee the day-to-day operation of a thriving school we are working with in the Littlehampton area. The Centre Manager will play a crucial role in ensuring the smooth...
-
Payroll Administrator
4 months ago
Chichester, United Kingdom Apuldram Centre Full timeThe Apuldram Centre is a local and independent charity based near Chichester, West Sussex. We are a registered charity (801169) and Company Limited by Guarantee (2343730). Our Supported Living Service is registered with the Care Quality Commission (CQC) Our connection with providing support to Chichester residents is long standing; we provide over 2,000...
-
Client Contact Team Executive
5 months ago
Chichester, United Kingdom Advanced Resource Managers UK Full timeThe Client Contact Team (CCT) are responsible for delivering first-level client engagement across all channels, as well as championing new products and supporting in the delivery of key business campaigns. Key responsibilities and accountabilities include: - Responding and resolving all inbound client, prospect and general enquiries for EMEA and parts of...
-
Part Time Child Contact Supervisor
3 months ago
Sussex, United Kingdom AG Family Support Full timeWE ARE RECRUITING PART TIME CHILD CONTACT SUPERVISORS IN SUSSEX. We have contact centres in Chichester, Hassocks, Haywards Heath, Eastbourne and Hastings Are you looking for a varied & flexible part time bank role working with families & children ? This is an exciting opportunity to join our team of child contact supervisors and family support workers As a...
-
Parts Centre Manager
4 weeks ago
South West, United Kingdom Perfect Placement Full timeVehicle Parts Centre Manager required in South East Bristol.Starting salary fully negotiable pending experience plus centre performance related bonus scheme.Monday to Friday 8:00am-5:00pm with occasional Saturday coverage required subject to business demand.Car leasing scheme for yourself and close family members enabling you to have a vehicle at a...
-
Receptionist - Patient Liaison
3 weeks ago
Chichester, West Sussex, United Kingdom Witterings Medical Centre Full timeAbout Witterings Medical CentreWe are a dynamic and patient-focused medical practice seeking a highly skilled and enthusiastic Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a positive and welcoming experience for all who visit our centre.Main ResponsibilitiesAs a Receptionist, you will...
-
Contact Centre Sales Advisor
2 weeks ago
West Calder, West Lothian, United Kingdom Sky Full timeJoin us as a Contact Centre Sales Advisor in our Livingston contact centre earning £24,400 per annum with incentives on top - you can earn an extra £4,900 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people...
-
Part Time Family Support Work
4 months ago
Chichester District, United Kingdom AG Family Support Full time**Do you have a background working with families and children and want to support local children to spend time with family members who do not currently live with them?** The children we work with may be living with a parent, an extended family member or foster carers. Contact centres provide children with the opportunity to spend quality time with their...
-
Charity Shop Retail Assistant Chichester
4 months ago
Chichester, United Kingdom The Cat & Rabbit Rescue Centre Full time**Charity Shop Saturday Retail Assistant - Chichester** Since 1986 the CRRC has been helping sick, injured and unwanted pets. We have rescued and rehomed more than 25000 cats, kittens, rabbits and guinea pigs, and normally help around 1000 animals each year. We are looking to recruit a dynamic, flexible, hands-on Retail Assistant for our retail outlet in...
-
Data Centre Operations Manager
6 days ago
West Drayton, United Kingdom Nexus Careers Group Ltd Full timeJob Title: Shift LeaderLocation: Stockley ParkSalary: £52,000Company Overview:Virtus Data Centres is a leading provider of state-of-the-art colocation and connectivity solutions in London. We ensure our clients' critical data and operations are secure and available, with a focus on exceptional service and reliability.Position Overview:We are seeking an...
Contact Centre Manager
4 months ago
Contact Centre Manager
Contract: Initial 5-months
Bury Council
47 per hour (PAYE)
Bury Council are seeking a Contact Centre Manager to lead a comprehensive and responsive Customer Services team. This role is pivotal in enhancing service delivery for tenants of Bury Council’s Housing Services and other Council and Community services. Supervise day-to-day operations of the Customer Service Advisors, including recruitment, workload management, supervision, motivation, and appraisal.
Coordinate the complaints process, resolving informal complaints where possible.
Engage with tenants to ensure their views shape the service.
Work collaboratively with all teams to provide a seamless service, acting as an advocate for the tenant.
Provide guidance and support for the organisation in tenant profiling, access to services, and customer care.
Manage reception and postal functions for Bury Council Housing Services.
Experience working with tenants to improve services, acting as an advocate for the tenant, and/or background within housing services would be advantageous.
Knowledge and experience of staff supervision, including leading and motivating a large team, recruitment, monitoring work and performance, appraising staff, and identifying learning and development needs.
Ability to train, coach, and mentor staff to improve service quality and staff development.
To apply for the Contact Centre Manager position, please submit your CV and a consultant will be in touch to discuss the next steps.
#