Customer Service Advisor

2 weeks ago


West Malling, United Kingdom Netbox Recruitment Full time

**Customer Service Advisor**
**£24,178**
**Kings Hill full time initially, hybrid thereafter**
**Monday to Friday - 35 hour week - 9am-5pm**
**6 weeks annual leave (plus 8 days bank holidays)**
**Generous pension scheme (up to 11% employer contribution), enhanced maternity and paternity and health cash plan scheme, paid volunteering day**
**Applications close 12pm 25th August**
**Telephone interviews ASAP, face to face interview 5th September**

This Customer Service Advisor role would suit someone who has previous customer service experience, ideally within a contact centre / call centre / high volume inbound call environment or within an office where being on the phone for part of the day is a regular occurrence and is looking for their next career move within a highly successful company who offer an excellent benefits package and friendly work environment.

**The duties for this Customer Service Advisor role will include but not be limited to**:

- Answering a high volume of inbound calls on a daily basis
- Liaising with both new and existing customers
- Setting up accounts and taking customer payments (one offs and setting up direct debits)
- Updating the in-house CRM
- Providing ad hoc admin support

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,781.00 per year

**Benefits**:

- Additional leave
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- On-site parking
- Paid volunteer time
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: SPCSA1108



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