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Contact Centre Sales Advisor
3 months ago
Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £24,400 per annum with incentives on top – you can earn an extra £4,900 on average by smashing targets. Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. What you’ll do:
- Have great conversations to meet our customer’s needs, letting your personality shine
- Take calls from Customers who are thinking of leaving or want to make changes to their Sky package
- Be a Sky Ambassador selling the right package to the right customer
- Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off
- A passion for great customer service
- Target driven
- Brilliant at connecting with people
- Ability to understand our customers’ needs
- Creative approach to problem solving
- Willingness to learn new skills
- Regular incentives & rewards
- In-depth sales training, that can be applied to any sales environment
- Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program
- Subsidised onsite gym or discounts on external gyms
- Cycle to work scheme
- Private healthcare and Digital GP via Aviva
- Dental and other healthcare options