![East Suffolk Council](https://media.trabajo.org/img/noimg.jpg)
Customer Services Officer
3 weeks ago
**East Suffolk Services Limited - Ufford Depot, Melton, Suffolk IP13 6ET**:
- **£22,369 - £24,054 per annum**:
- **Permanent**:
- **37 hours per week **(**8.30am - 5.00pm) Monday - Thursday (8.30am - 16.30) Friday**
East Suffolk Services Limited, a brand-new company launched on 1 July 2023, is an exciting place to work, delivering essential local services across the district.
We are looking for an enthusiastic Customer Service Officer to join our customer services team.
**Your role**:
You will join a highly skilled and committed team of professionals delivering the customer services and administration support for the company, offering a first-class customer experience.
**You will need**:
Experience of working in a busy office environment and dealing with customers at all levels in a friendly and courteous manner is essential. Good listening skills. You should also be IT competent with the ability to work well both as part of a team and using your own initiative.
A minimum of four GCSE’s at Grade A*- C / 4 - 9 (including English and Mathematics), or equivalent, are required for this post. An NVQ Level 3 Customer Services qualification would also be advantageous.
**Here are some of the main benefits**:
- Generous leave entitlement (equivalent to 24 days a year, increasing to 27 days after 5 years’ service, plus bank holidays)
- NEST pension scheme
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
**To find out more**:
**Closing date: 3 August 2023.**
**Interview date: w/c 7 August 2023.**
**How to apply**
**Step 1 - **Read the advert and the **Job Description and Person Specification (docx/pdf)**
**Step 2 - **Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
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