Part-time Customer Service Representative and

3 weeks ago


Woodbridge, United Kingdom Drain Doctor Drainage & Plumbing Full time

**Part Time Customer Service Representative and Accounts Administrator**

Owing to continued expansion, we now require 2 part-time customer service representatives to share responsibilities for out of hours call handling and office / accounts administration.

This will be a multi-faceted role based from our Head Office in Woodbridge, Suffolk. The hours of work will be 16:00 to 21:00 Monday to Friday, 08:00 to 17:00 on Saturdays and Sundays. We envisage this role being shared between two people, with both working on Saturdays in the office and one covering Sundays from home. The remaining days can be agreed between the job sharers.

Roles and responsibilities will include, but not be limited to the following:
Out of hours call handling

Verbal interaction with customers and technicians

Scheduling retail and commercial jobs

Updating commercial clients with job completion notices

Completing daily invoicing duties

Additional accounts and office administration duties

A working knowledge of Microsoft Office would be an advantage, but not essential as training will be provided

**Job Types**: Part-time, Permanent
Part-time hours: 24 - 28 per week

**Salary**: From £11.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift
- Every weekend
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Woodbridge: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: CSROA23



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