Despatch Administrator

3 months ago


Nottingham, United Kingdom I Holland Limited Full time

**Introduction**

I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.

**Reporting structure**

Job title: Despatch Administrator

Reports to: Senior Despatch Administrator and ultimately Financial Controller

**Job purpose**

To ensure that the despatch process for both Tooling and Pharmacare runs effectively and efficiently using current systems but also in conjunction with the senior despatch administrator proactively developing systems to ensure that the process is slick as possible.

The role will require clear communication not only with customers and agents but also with manufacturing and sales administration to ensure an awareness of the order status at all times enabling the job holder to have the ability to answer customer queries and foresee any problems before they are encountered. The job holder should be up to date with any changes in despatch (including paperwork and legislative changes) and provide advice both pro-actively and when required.

The job holder will also be responsible for logging and dealing with customer and supplier complaints and ensure that corrective actions are implemented for this area

**Principal duties & responsibilities**
- Ensure that the despatch process is efficient and effective and, in conjunction with the Senior Despatch Administrator, develop new processes if and when required (and ensuring that these are fully documented within the quality system).
- Ensure current processes are fully followed e.g. freight bookings, post flights, despatch checklist, invoice submission to OB10 to ensure that all customer requested documentation are received on a timely basis to ensure that there is continuous improvement.
- Provide ongoing and helpful support to all customers (internal and external), being proactive and advising, where necessary, in relation to despatch/INCOTERMS/bills of exchange/letter of credit or freight quotes.
- To plan ahead at all times ensuring that any problems are addressed before the point of despatch including ensuring that the all documentation that can be done before point of despatch has been processed (e.g. invoices sent for authorisation, freight forwarders identified, payments received, POs chased etc).
- Ensure that all customer complaints and supplier complaints are logged and that these are addressed on a timely basis and corrective actions are implemented.
- To ensure all legal procedures and documentation processes for despatching goods are learnt, followed and kept up to date.
- Adhere to all policies and procedures
- To work within all Health and Safety, environmental and other company procedures/ guidelines.

This is a part time role, 3 or 4 days a week will be considered. Flexibility will be required for additional cover within the department.

Salary will depend on skills and experience.

**Job Types**: Part-time, Permanent
Part-time hours: 24-32 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking

Work Location: In person



  • Nottingham, United Kingdom Hillarys Blinds Full time

    Do you have experience in solving problems? Are you looking for better ways of working? We are looking for a Despatch Admin Supervisor to join our Hillarys team at our Glaisdale manufacturing site in Nottingham. If you’re someone who understands the distribution process, is used to meeting deadlines, and always looking to continuously improve, this role...


  • Nottingham, United Kingdom Hillarys Full time

    Do you have experience in solving problems? Are you looking for better ways of working? We are looking for a Despatch Admin Supervisor to join our Hillarys team at our Glaisdale manufacturing site in Nottingham. If you're someone who understands the distribution process, is used to meeting deadlines, and always looking to continuously improve, this role...


  • Nottingham, Nottingham, United Kingdom Hillarys Full time

    Despatch Admin Assistant RoleWe are seeking a highly organized and detail-oriented Despatch Admin Assistant to join our team at Hillarys in Nottingham. As a key member of our Despatch team, you will play a vital role in ensuring the smooth administration of our distribution process.Key Responsibilities:Manage and maintain accurate records of orders,...


  • Nottingham, Nottingham, United Kingdom Hillarys Full time

    Despatch Admin Assistant RoleWe are seeking a highly organized and detail-oriented Despatch Admin Assistant to join our team at Hillarys in Nottingham. As a key member of our Despatch team, you will play a vital role in ensuring the smooth administration of our distribution process.Key Responsibilities:Manage and maintain accurate records of orders,...


  • Nottingham, Nottingham, United Kingdom Hillarys Full time

    Job Description**Job Title:** Despatch Administration Supervisor**Job Summary:** We are seeking a highly organized and detail-oriented Despatch Administration Supervisor to join our team at Hillarys. The successful candidate will be responsible for ensuring the smooth operation of our despatch team, analyzing data, monitoring attendance, and communicating...


  • Nottingham, United Kingdom Hillarys Full time

    Do you have experience in solving problems? Are you looking for better ways of working? We are looking for a Despatch Admin Assistant to join our Hillarys team at our Glaisdale manufacturing site in Nottingham. If you’re someone who understands the distribution process, is used to meeting deadlines, and always looking to continuously improve, this role...


  • Nottingham, Nottingham, United Kingdom Hillarys Full time

    Job Description**Job Title:** Despatch Administration Supervisor**Job Summary:** We are seeking a highly organized and detail-oriented Despatch Administration Supervisor to join our team at Hillarys. As a key member of our operations team, you will be responsible for ensuring the smooth administration of our despatch process.Key Responsibilities:Manage and...

  • Despatch Administrator

    4 months ago


    Nottingham, United Kingdom Aero Fabrications Limited Full time

    JOB OVERVIEW: RESPONSIBILIITIES: - Processing paperwork for shipments and arranging collections with couriers. - Co-ordinating with teams to ensure customer details are up to date. - Communicating with Customers on a regular basis ensuring Customer is aware of shipments. - Running reports via Aventa and Excel. - General Office Duties. **REQUIREMENTS**: -...


  • Nottingham, United Kingdom Parcelhub Full time

    We're excited to offer an opportunity for a detail-oriented Operations Administrator to join our dynamic team in Nottingham. In this key role, you'll ensure the seamless flow of our warehouse operations by collaborating with the Account Management team and Fulfilment Manager to produce and manage despatch labels across various routing options. Your...


  • Nottingham, United Kingdom Parcelhub Full time

    Role Requirements Accurately processing large volumes of Excel data into output/upload formats.Data entry and using internal and external management/data software.Adhering to GDPR policies.Preparing and logging items for postal despatch, including service selection and billing documentation.Completing documentation/manifests for postal despatches.General...


  • Nottingham, United Kingdom ATG Ltd. Full time

    **Are you an experienced administrator looking for a new challenge?** **Are you interested in joining an exciting and growing global business?** We are looking to recruit an effective Warehouse Administrator to manage administration activities for our warehousing and distribution operations. This is an exciting and varied role and will require involvement...

  • Administrator

    3 months ago


    Nottingham, United Kingdom Intelligent Design Ltd Full time

    **We are a private and specialist dental laboratory based in Nuthall, Nottingham. We have been manufacturing high-quality appliances for dental practices across Nottinghamshire, Derbyshire and Leicestershire for over 35 years.** We are looking for an Administrator to join our team. This is a part-time role (20-30 hours per week negotiable) role. **The...


  • Nottingham, Nottingham, United Kingdom Hillarys Full time

    As a key member of the Hillarys team, you will play a vital role in ensuring the smooth operation of our despatch process. Your responsibilities will include:Key Responsibilities:Assisting with the administration process across multiple business channels to meet set goals.Completing 1:1 meetings, return-to-work interviews, probationary periods, and...

  • Accounts Administrator

    4 months ago


    Nottingham, United Kingdom Pertemps Network Group Full time

    **Accounts Administrator**: - 071102947**£26,000 - £28,000 Per Annum** - Full Time**Permanent** **Nottingham, Nottinghamshire** **Administration** **Job Description**: - A rare opportunity for an experienced and enthusiastic Accounts Administrator to work full time at a site in Long Eaton. - Duties- Processing customer's orders on Sage- Despatching...

  • Administrator

    3 months ago


    Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role**:Sales Administrator** Location**:Nottingham** Salary Guide**:£23-25K (Depending on Experience)** Hours**:8.30pm - 5pm** **27 Days Holiday + Bank Holidays + Pension** Our client is a high-quality, forward-thinking manufacturer servicing some of the UK’s best-known companies and leading brands. They are currently looking to strengthen their...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Account Administrator Type: Permanent **Salary**: £25000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with customers. - Liaise...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Administrator Type: Permanent **Salary**: £23,000 - £26,000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with...

  • Administrator

    3 months ago


    Nottingham, United Kingdom Ibstock Plc Full time

    **WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. **WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Administrator Type: Permanent **Salary**: £23,000 - £25,000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with...

  • Temporary Accounts

    4 months ago


    Nottingham, United Kingdom Elizabeth Michael Associates Full time

    **|TEMPORARY ACCOUNTS / OFFICE ADMINISTRATOR |** **| NG10, NOTTINGHAM |** **| 8:30AM - 5:00PM MONDAY - FRIDAY |** **| £26,000 - £30,000 DEPENDING ON EXPERIENCE |** **| START ASAP |** **| TEMP TO PERM |** **| MUST HAVE EXPERIENCE WITH SAGE |** The Temporary Office/ Accounts Administrator will be responsible for performing a variety of administrative...