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Operations Administrator

2 months ago

Nottingham, United Kingdom Parcelhub Full time

We're excited to offer an opportunity for a detail-oriented Operations Administrator to join our dynamic team in Nottingham.

In this key role, you'll ensure the seamless flow of our warehouse operations by collaborating with the Account Management team and Fulfilment Manager to produce and manage despatch labels across various routing options.

Your responsibilities as Operations Administrator will also include accurate manifesting and despatching of UK and International orders while supporting customer needs from initial request through to production and invoicing.

With strong IT skills, including Microsoft Office and Excel, and full training provided on our systems, you'll be equipped to make a significant impact on our efficiency and customer satisfaction.

Join us and be a vital part of our success.

Role Requirements
  • Accurately processing large volumes of Excel data into output/upload formats.
  • Data entry and using internal and external management/data software.
  • Adhering to GDPR policies.
  • Preparing and logging items for postal despatch, including service selection and billing documentation.
  • Completing documentation/manifests for postal despatches.
  • General administrative support and assistance with warehouse activities, including stock checks, quality control, and order verification.
  • Liaising with clients regarding stock levels and data issues.
  • Allocating tasks to Warehouse Operatives and temporary staff as needed.
  • Printing and submitting driver run sheets and time sheets.
  • Booking pallet dispatches via third-party web portals.
  • Preparing client invoicing based on rates and data.
  • Performing any ad hoc tasks as directed by management.
Benefits

We benefit from you, so here are our benefits to you:

  • Annual leave enhanced with long service
  • Access to our prestige benefits and rewards portal
  • Long service rewards - both financial and leave-based
  • Health cash plan
  • Life assurance scheme
  • Career development opportunities
  • Access to a well-established Employee Assistance Program provider
  • And other excellent benefits you'd expect from a market leader
Additional Information

The working days for this Operations Administrator role are Monday to Friday, based onsite.

Essential Skills
  • Friendly and professional manner when dealing with customers
  • Ability to cooperate successfully with staff at all levels
Desirable Skills

Experience within the industry is desirable but not essential.

Don't miss out on a fantastic opportunity to develop your skills and career; join us as an Operations Administrator today

About Company

We are the UK's leading delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers.

We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeding both our business and personal development goals.

We are a family of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

Due to the nature of our business, this role may be subject to a basic DBS check.