Receptionist/administration Officer

4 weeks ago


Gateshead, United Kingdom Grace College Full time

Term Time Only plus 10 days including INSET Days - 37.5 hours per week

Salary Scale Point 8 to 11 (which equates to £21,990.28 - £23,126.67 per annum)

**The Role**

As well as being the first point of contact for many parents, carers and visitors, the Administration Team provides services relating to student admissions, student data, College events and visits, and communications between home and the College.

You would be responsible to the Administrative Services Manager for:
**Contribution to the smooth running of College**, with particular emphasis on:

- The welcoming of visitors, notifying the relevant staff of visitor arrival and ensuring the visitor is seen within a reasonable timescale.
- The issue and control of visitor passes in accordance with safeguarding policy and undertaking the relevant health and safety procedures in the event of a sounding of the fire alarm.
- Dealing promptly with emerging matters, including administering first aid, and ensuring the reception area is always well presented.

**Dealing with communications to and from College**, with particular emphasis on:

- Management of the 'enquiries' inbox and general phone line, directly dealing with or transferring communications as appropriate and processing of daily staff absence calls to support the cover supervisor.
- Quality control of all group communications from College, ensuring high levels of accuracy in line with expected standards and that these are sent using the agreed process and in a timely manner.
- Supporting colleagues with the management of communications to College via the set-up and use of online forms to collect information.

**Administrative and clerical duties, **with particular emphasis on:

- The creation and maintenance of current and prospective pupil records, including processing behaviour and exeat records.
- Maintenance of the College calendar and providing administrative support as relevant for support for co-curricular activities and parents’ evenings.

**Job Types**: Full-time, Permanent

**Salary**: £21,990.00-£23,126.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Application deadline: 04/08/2023
Reference ID: Grace001
Expected start date: 04/09/2023



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