Complaint Resolution Officer

The job details are shown below. Further information is given in the full Job Description and Person Specification which can be viewed by clicking the appropriate link in the job description. Post No. STS0120 - Complaints Resolution Manager An exciting opportunity has arisen to lead a team acting as the first point of contact for the Council with regards...

Target Group are a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.This role is based in our Newport office 2 days per week.As Complaints Executive, you’re accountable for speaking to our customers when things haven’t...

You’re accountable for speaking to our customers when things haven’t quite gone to plan. Your role is to listen to their complaint & concerns, before investigating and providing a resolution. Every complaint is different, so there is a need for you to be flexible in your approach. Your responsible for reassuring the customer that their problem will be...

An excellent opportunity has arisen for an Resident Liaison officer at Jeff Way Construction. **Who are we?** Jeff Way Construction are a full service building and maintenance company. Established in 2014 we specialise in Planned works, External works, Improvements and renovations for local authorities, housing associations and commercial...

Salary 1 - £22,940 Number of jobs available 1 - 4 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Newport Building/Site 1 - NPS USK HOUSE NEWPORT, NP20 2AG Grade 1 - AO Organisation Grade for MoJ 1 - AO Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type 1 -...

Salary 1 - £22,940 Number of jobs available 1 - 4 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Newport Building/Site 1 - NPS USK HOUSE NEWPORT, NP20 2AG Grade 1 - AO Organisation Grade for MoJ 1 - AO Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type 1 -...

**Details**: **Reference number**: - 327594**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

**Details**: **Reference number**: - 327594**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

Deal effectively with payroll related queries from temporary workers and answer all incoming calls to the temporary resourcing team in a timely, polite and professional manner. Ensuring external and internal problems/complaints, including flexible worker performance issues are handled appropriately and politely, referring onto the Senior Resourcing Officer /...

**Job Description**: We are looking for an experienced Administrator for an immediate start temporary assignment based in Celtic Springs. Working within the Supply Point Administration Department, you will provide administration support to the team and duties will include: - Creation of Meter Point reference numbers- Validation and maintenance of records-...

LONG TERM 12 MONTHS TEMPORARY ROLES IN NEWPORT (37 HOURS A WEEK) Do you have a Admin or Customer Service background and are you looking for Long Term Temp work for a large Public Sector Employer in Newport? Information Centre Advisor Main Duties: - Effectively communicating both verbally and in writing, adapting the approach based on the customers level...

This job is for an Insurance Claim Handler, where you will be joining an sstablished client in Newport. You will be part of a team managing the claims, which relate to various maintenance repair claims whilst liaising with customers, clients and suppliers. As a Claims Handler you will be expected to: - Effectively manage all elements of an insurance claim...

This job is for an Insurance Claim Handler, where you will be joining an Established client in Newport. You will be part of a team managing the claims, which relate to various maintenance repair claims whilst liaising with customers, clients and suppliers. As a claims handler you will be expected to: - Effectively manage all elements of an insurance claim...

**Tribunal Case Worker/Legal Officer (First-tier Tribunal (Immigration Chamber) - 68646** **£31,265 - £34,446** **Newport**: **Position**: Legal Officer/Tribunal Caseworker **Directorate**: Tribunals **Location**: The role will be based within a Courts & Tribunals Service Centre or Regional Hearing Centre, although regular and routine working from other...

**Job information** Post No. PE1055 - Support Officer We currently have an exciting opportunity to join the Environmental Health Housing team. The team is responsible for the regulation of the private rented sector, including Houses in Multiple Occupation, and resolving a range of domestic and commercial public health/environmental issues. This role...

Absolute is operating as a recruitment agency for the supply of permanent opportunities. Our Newport based customer is recruiting a Client Support Officer to join them as soon as possible. **Job Purpose**: As First Line Support, you will be an experienced Microsoft Office user working as part of our team to provide support to our client user base. You...

**Details**: **Reference number**: - 328367**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the...

**CTSC Support Officer - Newport - 75688** **£21,775** **Newport**: **HM Courts and Tribunals Service**: **Directorate: CTSC**: **Grade: AO**: **Job Title: Support Officer**: **Location: Newport**: We have a number of fantastic opportunities to join our team on either full time, part time or compressed hours contracts. We can offer a range of working...

**CTSC Support Officer - Newport - 75688** **£21,775** **Newport**: **HM Courts and Tribunals Service**: **Directorate: CTSC**: **Grade: AO**: **Job Title: Support Officer**: **Location: Newport**: We have a number of fantastic opportunities to join our team on either full time, part time or compressed hours contracts. We can offer a range of working...

Maintain office systems. - Filing - Record staff sickness and prepare return to work documents for return to work interviews with management as appropriate. - Carry out any other related duties applicable to your role as required - Adhere to office Policies and Procedures. - Maintaining standards and procedures set by Home Manager, HR and Admin Supervisor. -...