IT Solutions Specialist

3 months ago


Kingston upon Hull, United Kingdom Jobs Butler Full time

**IT Solutions Specialist**

Our client is actively seeking a dedicated and experienced IT Solutions Specialist to join their dynamic team. They take pride in their commitment to providing exceptional IT solutions and customer service. If you are passionate about IT, eager to continuously improve and drive automation within their IT infrastructure, we want to hear from you.

**About the Role**:
As an IT Solutions Specialist, you’ll play a crucial role in their tight-knit team, providing comprehensive IT support that ranges from addressing Level 1 helpdesk queries to administering Level 3 onsite/server/network systems. You will serve as a key senior point of escalation for technical issues, offering solutions during client interactions via phone, video, and in-person meetings. Further, you will assist with troubleshooting requirements raised by junior members of the service delivery team, offering your expertise and guidance.

Your responsibilities also encompass managing service tickets, liaising with clients, and ensuring the smooth and optimal day-to-day operations of client IT functions. As a part of our proactive approach, you’ll find the helpdesk is generally quiet, leaving you ample time to focus on continuously improving client or internal systems behind the scenes.

Moreover, you’ll be actively involved in the delivery of IT projects, ranging from Service Desk to change projects encompassing physical, virtual, and software aspects. Being part of a small but ambitious team, led by the Director and supported by an Apprentice, this role offers a unique opportunity for you to make your mark and influence the company’s direction.

This position is not just about maintaining systems; it’s about growth, innovation, and development. With ample opportunity for professional development and the chance to shape the company’s future, this is a truly exciting opportunity for an IT professional looking to advance their career in a supportive and forward-thinking environment

**Required experience**:

- Minimum 5 years IT experience
- Proficiency in PowerShell Scripting
- Proficiency in Microsoft Services administration (365, Azure, Entra, Autopilot, Intune)
- Good knowledge of Windows Server/Active Directory, TCP/IP and Networking
- Experience with Microsoft Azure/Office 365 tenancy setup and deployment
- Prior experience with Automating procedures/systems
- Prior work with Ticket systems, RMM and monitoring tools, and IT Documentation software
- A solid understanding of current IT security fundamentals and ITIL principles
- Experience in server, storage and desktop design, and administration (Cloud and physical)
- Extensive Knowledge of M365 Suite of Products, such as; Exchange Online, Office 365 (Word/PowerPoint/Excel/OneNote), MS Teams, OneDrive, SharePoint Online, MDM/Intune
- Basic understanding and experience with setting up and maintaining infrastructure devices such as switches/routers/firewalls
- Server 2012-present
- Windows 7-11
- Full driving license with own car

**Key Skills and Attitudes**:

- Excellent communication skills - both written and verbal
- Exceptional planning and documentation abilities
- A positive “can do” attitude
- Strong problem-solving abilities
- Highly motivated and solution-focused with a keen interest in keeping up to date with the latest IT trends
- Outstanding customer focused service skills
- Ability to work calmly under pressure
- Enthusiastic learner with attention to detail

**Responsibilities**:

- Provide comprehensive IT support, ranging from handling service tickets to technical decision-making on projects
- Liaise with clients to ensure their IT requirements are met
- Contribute to the continuous improvement and automation of our IT infrastructure
- Support the implementation of new technologies beneficial to client businesses

**What We Offer**:

- Salary of £25,000-£35,000, depending on experience.
- 28 days Holiday
- Comprehensive training to enhance your skills, with opportunities for professional development, including paid Training and Degree Apprenticeships.
- Access to onsite gym to help you stay active and healthy.
- A flexible working environment, including options for remote work.
- Regular team-building activities to help foster a positive work culture.
- An open and inclusive workplace where your ideas are valued and your efforts are appreciated.

**Salary**: Up to £35,000.00 per year

**Benefits**:

- Cycle to work scheme
- Free parking
- On-site parking

Ability to commute/relocate:

- Kingston upon Hull: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT: 5 years (preferred)
- Automating procedures/systems: 5 years (preferred)
- IT security fundamentals: 5 years (preferred)

Work Location: In person



  • Kingston upon Hull, United Kingdom Jobs Butler Full time

    **IT Solutions Specialist** Our client is actively seeking a dedicated and experienced IT Solutions Specialist to join their dynamic team. They take pride in their commitment to providing exceptional IT solutions and customer service. If you are passionate about IT, eager to continuously improve and drive automation within their IT infrastructure, we want...


  • Kingston upon Hull, United Kingdom Humberside Fire and Rescue Service Full time

    Contract: Permanent, Full Time - Hybrid Working **Salary**: Grade 9 (£33,945 - £35,745) Location: Humberside Fire & Rescue Service Headquarters, Summergroves Way, Hull Closing Date: 12 noon on Friday 1st March **Role Breakdown**: Support: As a Lead Specialist, you will be responsible for providing advanced technical assistance and resolving escalated...

  • Flooring Specialist

    3 months ago


    Kingston upon Hull, United Kingdom ScS - Sofa Carpet Specialist Full time

    **Description**: We’re looking for a Flooring Specialist to join our Retail Sales team in Hull. As our ScS Flooring Specialist, the purpose of the role is to be the flooring expert in store, helping our customers create a home they love by supporting them to find a perfect flooring solution for their home. **What does the role involve?**: - Take the...


  • Kingston upon Hull, United Kingdom Principal IT Full time

    Principal IT is thrilled to announce an opportunity for a seasoned Chartered Accountant to join our esteemed team as we continue to expand our services. Our organization is recognized for delivering exceptional financial solutions to a diverse clientele across various industries. We are in search of a highly proficient and driven Chartered Accountant who is...

  • Software Engineer

    2 weeks ago


    Hull, Kingston upon Hull, United Kingdom Principal IT Full time

    Company Overview:Principal IT is proud to partner with a forward-thinking technology firm that excels in delivering state-of-the-art software solutions. This organization is committed to nurturing a collaborative and inclusive workplace where innovation and expertise flourish. Their dedicated team focuses on creating high-quality products that significantly...


  • Kingston upon Hull, United Kingdom Labour-Hire Solutions Limited Full time

    Labour Hire are looking for a IT PURCHASING SPECIALIST for a well-established company in HULL **_This is a full-time, permanent position with NO agency probation period!_** **About You**: - High work ethic & team player. - Punctual & reliable. - A professional with proven experience in the specification and sourcing of a wide range of IT equipment and...


  • Kingston upon Hull, United Kingdom Recruitment Solutions Full time

    Recruitment Solutions is currently seeking a skilled receptionist for a temporary role. The ideal candidate will possess a wealth of experience in managing front desk operations efficiently.Key Responsibilities: Manage incoming calls on the switchboard, ensuring prompt and professional responses within a target of five rings. Properly announce callers when...


  • Kingston upon Hull, United Kingdom Consortium Professional Recruitment LTD Full time

    Our client have a superb opportunity for an Information Systems Specialist to join their department. The Information Systems Specialist will be responsible for devising and deploying solutions related to the manufacturing operations of the company. This is a really unique post, affording the successful applicant a great balance of innovation and project...

  • Support Specialist

    1 week ago


    Kingston upon Hull, United Kingdom Edwards & Pearce Full time

    Position Overview:An experienced Support Specialist is sought for a temporary engagement. This role involves direct interactions with individuals affected by various circumstances.The ideal candidate will have a background in support services, demonstrating strong listening skills, effective communication, and a compassionate approach when assisting...


  • Kingston upon Hull, United Kingdom Nextech Group Ltd Full time

    Join the Nextech Group Ltd Team as a Senior IT Support SpecialistPosition: Senior IT Support SpecialistLocation: RemoteSalary: Competitive salary up to £50,000 per annumKey Responsibilities:Design, implement, and sustain IT infrastructure components including servers, storage solutions, networking, and virtualization technologies.Act as a pivotal member of...


  • Hull, Kingston upon Hull, United Kingdom Revorec Recruitment Solutions Full time £35,000

    Electrical Training SpecialistAre you an accomplished and skilled Electrical Engineer with a wealth of experience looking to shift into an educational role? Revorec Recruitment Solutions is on the lookout for a committed professional to become part of our team as an Electrical Training Specialist.Salary: £37,000 - £39,000 DOE Benefits: Pension, Funded...


  • Kingston upon Hull, United Kingdom Hunter Mason Consulting Ltd Full time

    Job Title: Agricultural CAD SpecialistA distinguished engineering firm is in search of a talented Agricultural CAD Specialist to become a part of their innovative team. This is a full-time role offering a competitive salary along with additional benefits.Job Overview:Work collaboratively within a focused team to design braking systems and compressed air...

  • Transport Planner

    4 days ago


    Kingston upon Hull, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new roleThis is a great opportunity to join a well-established team as a Transport Planner. Working with a reputable logistics company based in Hull. Working with a wider team to ensure all aspects of the transport planning runs smoothly. Looking to add passionate and motivated people to their team.What you'll need to succeed Previous experience of...


  • Kingston upon Hull, United Kingdom Wood PLC Full time

    **Join a culture of innovation **, pushing the boundaries of what is possible to seek the best solutions for our clients. **The Role** **Our Clients and Projects** **It’s **a future for all of us **. We aspire to shape a better tomorrow by unlocking solutions that address the biggest challenges facing our clients and our society. Our clients are...


  • Kingston upon Hull, United Kingdom Lead Talent Solutions Ltd Full time

    **Lead Talent Solutions - FLT Counterbalance Driver** Lead Talent Solutions is looking for a reliable and experienced FLT Counterbalance Driver to join our client’s team for a Temporary to Permanent contract. **About the Company**: Our client is a well-established timber specialist seeking a team member to join their growing company. They offer a stable...

  • Call Centre Specialist

    3 months ago


    Kingston upon Hull, United Kingdom Wescot Full time

    Are you looking for **job** **satisfaction**? Do you get a buzz from working in a **customer** **focused** environment? Do you have good **communication** skills and want to grow your career? If you’ve answered yes, we want to talk to you! We’re looking for Call Centre Specialists to join our team in the Wescot, Hull office. You will be having...

  • Call Centre Specialist

    3 months ago


    Kingston upon Hull, United Kingdom Wescot Full time

    Are you looking for **job** **satisfaction**? Do you get a buzz from working in a **customer** **focused** environment? Do you have good **communication** skills and want to grow your career? If you’ve answered yes, we want to talk to you! We’re looking for Call Centre Specialists to join our team in the Wescot, Hull office. You will be having...

  • Office Administrator

    3 months ago


    Kingston upon Hull, United Kingdom Jupiter IT Solutions Full time

    An award winning Managed Service Provider that prides itself on its Pro Active IT support and Consultancy. Our clients diverse from Football clubs and multi national Law firms, to construction companies and everything in-between. All our team are passionate about not only being the best IT company, but the best versions of themselves. Job description We...

  • Data Scientist

    3 weeks ago


    Kingston upon Hull, United Kingdom Principal IT Full time

    Data Scientist Required Hull £25k to £30k per annum… Principal IT are seeking a highly skilled and motivated Data Scientist to join our growing team. The ideal candidate will have the relevant degree qualifications to provide background in statistical analysis, machine learning, and data visualisation. The role will be responsible for analysing large...


  • Kingston upon Hull, United Kingdom Nextech Group Ltd Full time

    Join Nextech Group Ltd as a Senior Infrastructure Support EngineerPosition: Senior IT Support SpecialistLocation: RemoteSalary: Competitive salary up to £50,000 per annumKey Responsibilities:Design, implement, and manage IT infrastructure components including servers, storage solutions, networking, and virtualization technologies.Act as a vital member of...