Casework Support/administrator

5 days ago

London, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Casework Support/Administrator**
**Reference no: Islington RQ824220**
**Pay Rate: £17.76 per hour PAYE**
**This opening assignment is for 2-3 months**
**A DBS disclosure is listed as a requirement for this role; however, the level of disclosure has not been specified by the client.** The purpose of the role is to provide a broad-spectrum of administrative support to a range of services across the council.
**Key Responsibilities**:

- Process and distribute incoming/outgoing documents and post (electronic and paper) using the database systems and scanning / indexing technology relative to the service area ensuring safe delivery of office correspondence.
- Maintain electronic records including quality control for important documents.
- Carry out basic financial checks and monitoring of payments e.g. travel, subsistence and vouchers. Processing payments and invoices in accordance to financial procedures.
- Collate and provide statistical information as required.
- Work in accordance with safeguarding and security procedures relative to the service area and promote the procedures to those you come into contact with.
- Assist in the preparation and duration of meetings and events; making bookings, schedules (room and online arrangements), organising calendars and note/minute taking.
- Provide a responsive reception service ensuring all duties and responsibilities relevant to the role are performed in line with the councils customer care standard.
- Maintain the ordering of office supplies/ stock to enable office based and remote working.
- Maintain a good working relationship with team members, other council departments and partner agencies.
- Provide administrative cover assisting business support team members, ensuring continuity of administrative activities, as required.

**Skills & Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Proven experience as an Administrative Officer, or similar role
- Experience of using computer based systems and the ability, with training, to learn new systems quickly.
- Excellent written and verbal communication skills.
- Ability to work effectively as part of a team and build positive relationships.
- The ability to collate and provide statistical information as required.
- Experience of working to high standards of customer care communicating effectively with service users internal and external via a wide range of communication channels.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
- **Please refer to the Role Requirements section above - your CV must address the requirements listed.**

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: Islington RQ824220**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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