Current jobs related to Customer Connections Officer - Salford - Salix Homes

  • Connections Assistant

    4 months ago

    Salford, United Kingdom ENWL Full time

    Electricity North West has an exciting opportunity for a collaborative and inclusive Connections Assistant to join our thriving team. This full-time role is based in Salford and offers a salary of up to £32.720,04 p/a and excellent benefits. As a Connections Assistant, you will work as part of a team, reporting to the Business Connections Delivery Manager,...

  • Wholesale Connectivity Specialist

    3 weeks ago

    Salford, Salford, United Kingdom PXC Full time

    We are PXC, the UK's largest provider of wholesale connectivity solutions. Our vision is to be the UK's leading wholesale platform, a one-stop-shop provider of connectivity, voice, cloud, and security services underpinned by the UK's most robust, secure, resilient, and reliable network.Born from the combination of Virtual1 and TalkTalk's wholesale services...

  • Production Manager

    1 week ago

    Salford, United Kingdom ASC Connections Full time

    Production Manager Job Description **About the Role** ASC Connections Ltd is seeking a highly skilled Production Manager to join our team. As a Production Manager, you will be responsible for overseeing the production process and ensuring that all operational processes are efficient and effective. **Key Responsibilities** * Lead a team of around 30...

  • Production Manager

    1 week ago

    Salford, United Kingdom ASC Connections Full time

    Production Manager Job Description **About the Role** ASC Connections Ltd is seeking a highly skilled Production Manager to join our team. As a Production Manager, you will be responsible for overseeing the production process and ensuring that all operational processes are efficient and effective. **Key Responsibilities** * Lead a team of around 30...

  • Production Manager

    5 days ago

    Salford, United Kingdom ASC Connections Full time

    ASC Connections Ltd is seeking a Production Manager to join their team. As a Production Manager, you will be responsible for leading a team of around 30 people, with planned headcount growth in the future. Your key responsibilities will include ensuring labour is in place for scheduled works to be completed on time and in full in accordance with production...

  • Production Manager

    5 days ago

    Salford, United Kingdom ASC Connections Full time

    ASC Connections Ltd is seeking a Production Manager to join their team. As a Production Manager, you will be responsible for leading a team of around 30 people, with planned headcount growth in the future. Your key responsibilities will include ensuring labour is in place for scheduled works to be completed on time and in full in accordance with production...

  • Production Supervisor

    3 weeks ago

    Salford, United Kingdom ASC Connections Full time

    Job Title: Production ManagerAbout the Role:We are seeking an experienced Production Manager to join our team at ASC Connections Ltd, a leading employment agency and business. As a Production Manager, you will play a crucial role in ensuring the smooth operation of our manufacturing processes and the delivery of high-quality products to our clients.Key...

  • Production Supervisor

    3 weeks ago

    Salford, United Kingdom ASC Connections Full time

    Job Title: Production ManagerAbout the Role:We are seeking an experienced Production Manager to join our team at ASC Connections Ltd, a leading employment agency and business. As a Production Manager, you will play a crucial role in ensuring the smooth operation of our manufacturing processes and the delivery of high-quality products to our clients.Key...

  • Bookkeeper/accounts Executive

    3 months ago

    Salford, United Kingdom Connections Recruitment Full time

    Connections Recruitment are looking for an Book Keeper/Account Executive with Sage Line 50 experience to join a dynamic team. Your new company is based in Salford very near the media city. It's a fantastic opportunity for someone looking to combine their accounts clerk experience with a dual role with Customer Services. Managing the purchase & sales...

  • Telecoms Helpdesk

    4 months ago

    Salford, United Kingdom Connections Recruitment Full time

    **Title**: Helpdesk Provisioning and Support **Location**: Manchester **Hours**: Monday - Friday: 9:30am - 6:00pm **Contractual Status**: Full time, Permanent As a member of our Provisioning & Support Team, you will be responsible for dealing with fault diagnosis and support for our wide range of products and services including: - Hosted Telephony (VoIP) -...

  • Project Manager

    1 week ago

    Salford, Salford, United Kingdom University of Salford Full time

    Unlock Your Potential as a Project Manager at the University of SalfordWe are seeking an experienced Project Manager to join our dynamic team at the University of Salford. As a key member of our Campus Services team, you will play a leading role in delivering our ambitious Campus Connectivity plan.About the RoleAs a Project Manager, you will be responsible...

  • Project Manager

    1 week ago

    Salford, Salford, United Kingdom University of Salford Full time

    Unlock Your Potential as a Project Manager at the University of SalfordWe are seeking an experienced Project Manager to join our dynamic team at the University of Salford. As a key member of our Campus Services team, you will play a leading role in delivering our ambitious Campus Connectivity plan.About the RoleAs a Project Manager, you will be responsible...

  • Project Manager

    2 weeks ago

    Salford, Salford, United Kingdom University of Salford Full time

    Unlock Your Potential as a Project Manager at the University of SalfordWe are seeking an experienced Project Manager to join our dynamic team at the University of Salford. As a key member of our Campus Services team, you will play a leading role in delivering our ambitious Campus Connectivity plan.About the RoleAs a Project Manager, you will be responsible...

  • Project Manager

    2 weeks ago

    Salford, Salford, United Kingdom University of Salford Full time

    Unlock Your Potential as a Project Manager at the University of SalfordWe are seeking an experienced Project Manager to join our dynamic team at the University of Salford. As a key member of our Campus Services team, you will play a leading role in delivering our ambitious Campus Connectivity plan.About the RoleAs a Project Manager, you will be responsible...

  • Customer Service Officer

    4 months ago

    Salford, United Kingdom Page Personnel Full time

    Fantastic business to join - Great working patterns and culture **About Our Client**: This client is a not-for-profit housing association based in Salford. They are looking for a Customer Service Officer to join their team on a 6 month basis. As a Customer Service Officer you will be: - Handling customer queries via multi-channels - Taking enquiries...

  • Customer Liaison Officer

    3 months ago

    Salford, United Kingdom Total Carbon Savings Ltd Full time

    **About us** We are professional, agile, professional, and our goal is to Help to heat homes more efficiently and help those who are eligible for ECO 4 funding. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Work-from-home days - Growth opportunities - Relaxed atmosphere - On-the-job training - Flexible...

  • Bookkeeper

    4 months ago

    Salford, United Kingdom Connections Recruitment Full time

    Bookkeeper/Accounts Manager - Salford Quays **Salary**: £28,000 - £35,000 per annum Location: Salford Quays Are you an Accounts Assistant with expertise in Sage Line 50, looking to take the next step in your career? Join our exceptional team and be a part of an exciting opportunity for growth and development. We are a company located in Salford, just a...

  • Customer Service Officer

    2 weeks ago

    Salford, Salford, United Kingdom Salford Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our Council Tax and Housing Benefit team, you will play a vital role in supporting residents who are struggling to pay their council tax and may have multiple other issues that require early help and support.Key...

  • Customer Service Officer

    2 weeks ago

    Salford, Salford, United Kingdom Salford Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our Council Tax and Housing Benefit team, you will play a vital role in supporting residents who are struggling to pay their council tax and may have multiple other issues that require early help and support.Key...

  • Customer service advisor Web based

    3 weeks ago

    Salford, United Kingdom Robert Walters Full time

    Customer service advisor (Web based, no telephone) Personal Laptop needed with home internet connection! £11.44/hr plus holiday pay Temporary Office based in Salford With the christmas period getting closer. Robert Walters have partnered with one of the leading online retailers in the UK. During the periods of October to the start of January we are...

Customer Connections Officer

4 months ago

Salford, United Kingdom Salix Homes Full time

Job reference
- REQ0569

Date posted
- 27/11/2023

Application closing date
- 10/12/2023

Location

Salary
- Up to £34,834

Package

Contractual hours
- 36

Basis
- Full time

Job description

A fantastic opportunity has arisen for a Customer Connections Officer to join our Customer Engagement Team at Salix Homes. We are looking for someone approachable and enthusiastic who can help ensure that the customer voice influences and shapes the services customers receive. You will support our organisation to make a real and positive difference to our customers.

**The role - What I’ll be doing**
- Establishing more effective routes to hear and act on the customer voice, developing and implementing appropriate systems to analyse customer sentiment.
- Identifying and introducing new ways of interacting with disengaged customers in the community. Reviewing our current approach to customer engagement and community.
- Collaborating with internal and external stakeholders to identify the best approaches to connecting with customers.
- Reviewing and improving Salix Homes’ customer feedback surveys and communication preferences.

**What we’re looking for**
- Someone who is passionate about the customer voice.
- Able to adapt to changing work demands and a fast-moving environment.
- Confident dealing with a variety of customers.
- Excellent people and leadership skills.
- Excellent IT skills.
- Full UK driving license.

**What we offer as a company**
- Annual Salary of up to £34,834
- Up to 34 day’s holiday + bank holidays
- Flexi Time
- Flexible Working and Family friendly policies
- Generous Defined Contribution Pension Scheme
- Life Assurance worth 3 x annual salary
- Health Cash Plan which also provides a range of discounts including discounted gym membership
- An inclusive and positive colleague culture - Investors in People Gold accredited organisation.
- Advocate of the Greater Manchester Employment Charter

We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.