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Customer Service Officer
1 week ago
Fantastic business to join
- Great working patterns and culture
**About Our Client**:
This client is a not-for-profit housing association based in Salford. They are looking for a Customer Service Officer to join their team on a 6 month basis.
As a Customer Service Officer you will be:
- Handling customer queries via multi-channels
- Taking enquiries relating to repairs, income management, anti-social behaviour, caretaker requests, security and general tenancy related matters.
- Inputting customer information on CRM systems
- Ad-hoc duties when required
**The Successful Applicant**:
To be successful in this role:
- Experience within customer service, particularly within social housing
- Strong organisational and time management skills
- Proficient in ICT systems
- Excellent written and communication skills
**What's on Offer**:
In return, our client can offer:
- Competitive salary
- 6 month contract
- Up to 34 day's holiday + bank holidays
- Flexible Working
- Generous Defined Contribution Pension Scheme
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