Customer Liaison Officer
7 months ago
**About us**
We are professional, agile, professional, and our goal is to Help to heat homes more efficiently and help those who are eligible for ECO 4 funding.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Work-from-home days
- Growth opportunities
- Relaxed atmosphere
- On-the-job training
- Flexible working hours
- Safe work environment
**Overview**:
**Duties**:
- Act as a bridge between internal departments and our customers, to ensure smooth communication and coordination.
- Provide support with preparing paperwork for the ECO submissions team.
- Assist in sales-related activities and customer interactions.
- Utilize our internal CRM to manage and track interactions.
- Assist with customer queries and complaints where relevant
- Obtain information at the customers request where details are required both before and after the work has taken place
- Ensure customers recieve all of the necessary documentation the require at the handover point of the installation
**Requirements**:
- Strong interperonal skills to manage customers from all walks of life.
- The ability to approach each customer with care, compassion and understanding whilst maintaining our company ethos.
- Experience in sales or customer service is preferred.
- Familiarity with CRM software is advantageous
**Job Types**: Full-time, Permanent
Pay: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Flexitime
- Free or subsidised travel
- Free parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
- 50% (required)
Work Location: Hybrid remote in Salford, M5 3EB
-
Housing Liaison Officer
1 month ago
Salford, Salford, United Kingdom Fawkes and Reece Full timeFawkes and Reece are a well-established Social Housing Contractor with a strong reputation and a pipeline of work. They currently have a vacancy for a Tenant Liaison Officer to join them on a permanent basis, working on refurbishments to high-rise blocks in the Manchester region. The successful candidate will be responsible for pre-entry visits and company...
-
Tenant Liaison Officer
6 months ago
Salford, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Salford, Greater Manchester. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £26,250 per annum Plus Excellent Benefits! We are an experienced and innovative construction firm that is...
-
Resident Liaison Officer
7 months ago
Salford, United Kingdom Dandara Living Full timeDandara Living is recruiting for an experienced Resident Liaision officer to join the site of of our remedial works project in Manchester. **About the role** Reporting to the Client Liaison & Contracts Manager this role will assist the Legacy team with project programming and delivery through direct contact with leaseholders and residents as a LRLO, as...
-
Tenant Liaison Officer
7 months ago
Salford, United Kingdom Dandara Living Full timeDandara Living is recruiting for an experienced Tenant Liaision officer to join the site of of our remedial works project in Manchester. **About the role** Reporting to the Client Liaison & Contracts Manager this role will assist the Legacy team with project programming and delivery through direct contact with leaseholders and residents as a LRLO, as well...
-
Property Maintenance Liaison Officer
4 weeks ago
Salford, Salford, United Kingdom ForHousing Full timeJob SummaryThis is an exciting opportunity for a skilled Asset Management Support Officer to join our team at ForHousing. As a key member of the Assets team, you will be responsible for providing excellent support to our customers, stakeholders, and colleagues, acting as a liaison between different departments and external partners. This role requires strong...
-
Resident Liaison Officer
3 days ago
Salford, United Kingdom Daniel Owen- UK Full timeContract Type: - Permanent- Location: - Salford- Industry: - Maintenance & Services- Salary: - Up to £15.02 per hour- REF: - KM04_1672745593- Contact Name: - Kerry Mcmenamin- Job Published: - about 5 hours ago**Resident Liaison Officer** **Salford Based** **£15.02 per hour** **Temp-Perm** **Monday - Friday** **08:00am - 16:30pm** **Key Knowledge** -...
-
Court Support Liaison Officer
1 week ago
Salford, Salford, United Kingdom Pick for Britain Full timeJob OverviewPick for Britain is looking for a Court Support Liaison Officer to join our team. In this role, you will be responsible for providing telephone support to our customers and stakeholders, ensuring that their needs are met efficiently and effectively.Key ResponsibilitiesProvide exceptional telephone support to customers, responding to queries, and...
-
Customer Support Liaison
3 weeks ago
Salford, Salford, United Kingdom E Gruppe Full timeJob Description: As a Customer Support Liaison, you will be responsible for delivering exceptional customer service while identifying new tenants through face-to-face discussions and other channels. You will work closely with customers to understand their needs and provide tailored solutions to resolve their debt issues.Responsibilities: • Delivering...
-
Customer Service Representative
1 month ago
Salford, Salford, United Kingdom Fawkes and Reece Full timeWe are seeking an experienced Tenant Liaison Officer to join our team at Fawkes and Reece. As a key member of our team, you will be responsible for building strong relationships with our customers, providing exceptional customer service, and resolving any issues that may arise. Your attention to detail, organizational skills, and ability to multitask will be...
-
Sports Industry Liaison
1 month ago
Salford, Salford, United Kingdom Elevate Sports Ventures LLC Full timeWe are looking for a highly motivated and experienced Sports Industry Liaison to join our team at Elevate Sports Ventures LLC. This is a unique opportunity to work with sports entities, including sports teams, leagues, and venues, to offer our services and create case studies to demonstrate the value of our activations.The ideal candidate will possess a...
-
Customer Experience Liaison
1 week ago
Salford, Salford, United Kingdom TalkTalk Business Full timeAbout the RoleWe are seeking a Customer Experience Advisor to join our team at TalkTalk Business, a leading UK business connectivity provider. This is a fantastic opportunity for someone with a customer-focused mindset to take on a key role in resolving customer complaints and providing exceptional service.
-
Customer Service Liaison
2 weeks ago
Salford, Salford, United Kingdom Cobalt Recruitment Full timeAt Cobalt Recruitment, we are seeking a highly skilled Resident Services Associate to join our team in Manchester.Job OverviewWe offer an excellent opportunity for a dedicated individual to work with us as a Resident Services Associate. The successful candidate will be responsible for providing exceptional customer service and ensuring that our residents...
-
Office Administrator
3 days ago
Salford Quays, United Kingdom Detail2Recruitment Full time**Office Administrator - Facilities - Salford Quays - Salary up to £23,000** **About the Company** Due to growth and winning additional new contracts and projects across the UK we are looking for an Office Administrator for an organisation who's Head Office is in Salford Quays. **The Role - Responsibilities** - Setting up job requests on a Database...
-
Reache Alumni and Members Liaison Officer
7 months ago
Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeYou will need excellent communication and interpersonal skills and be able to positively influence and motivate others. You must hold GMC/NMC or a recognised Healthcare registration and have experience of working in the hospital or community setting and have a proven track record of strong organisational skills. Experience of integrated working in a...
-
Office Administrator
3 days ago
Salford Quays, United Kingdom D2R Full time**Office Administrator - Facilities - Salford Quays - Salary up to £23,000** **About the Company** Due to growth and winning additional new contracts and projects across the UK we are looking for an Office Administrator for an organisation who’s Head Office is in Salford Quays. **The Role - Responsibilities** - Setting up job requests on a Database...
-
Customs Compliance Officer
2 weeks ago
Salford, Salford, United Kingdom MARKS&SPENCER Full timeMARKS&SPENCER is seeking a highly skilled Customs Compliance Officer to join its team. As a key member of the Customs Team, you will be responsible for ensuring that all imports comply with HMRC rules and regulations.The ideal candidate will have strong data analysis skills, with experience working with large datasets and identifying key insights. Excellent...
-
Tenancy Sustainment Officer
7 months ago
Salford, United Kingdom Adullam Homes Full time**Tenancy Sustainment Officer** **Location: Liberty House - Salford** **Salary Range £23,478 up to salary of £24,850** **Job Title**:Tenancy Sustainment Officer** We have an opportunity for **Tenancy Sustainment Officer **to join our organisation. The **Tenancy Sustainment Officer **will be based at our offices in **Liberty House -...
-
Customer Service Officer
15 hours ago
Salford, United Kingdom Shoalter Automation (UK) Ltd Full time**Customer Service Officer (Cantonese Speaking)** MediaCityUK, M50 £21,600 (OTE £23,760) 37.5 Hours Per week 09:00 - 17:00 (BST) & 08:00 - 16:00 (GMT) Shoalter Automation (UK) Ltd is recruiting on behalf of our parent company, HKTV Group. To support our unprecedented and continued growth we are expanding our UK based operation in MediaCity to include...
-
Salford, United Kingdom Russell Taylor Full time**Role: - **Certification Officer (PPE/Laboratory Equipment) **Salary**: Up to £35,000 **Location**: Combination of home working and from the office in Salford. **Introduction: -**Russell-Taylor Group have a fantastic opportunity to support our client who is a group of companies headquartered in the United Kingdom. As a group, the client offers...
-
Customer Onboarding Administrator
3 days ago
Salford, United Kingdom Page Personnel Full timeTemp to perm opportunity! - Fantastic team to join! **About Our Client**: Based in Salford. This client is a well-known utilities based organisation. **The responsibilities of the Customer Onboarding Administrator will include but not limited to**: - Creation of new insets and properties within the billing systems - Developer liaison for tenancy...