Housing Liaison Officer

2 weeks ago


Salford, Salford, United Kingdom Fawkes and Reece Full time
Fawkes and Reece are a well-established Social Housing Contractor with a strong reputation and a pipeline of work. They currently have a vacancy for a Tenant Liaison Officer to join them on a permanent basis, working on refurbishments to high-rise blocks in the Manchester region. The successful candidate will be responsible for pre-entry visits and company inductions, collecting tenancy agreements and approval forms, and visiting tenants to advise them on upcoming works.

The role also involves acting as the main point of contact for tenants, dealing with any problems or queries they may have, contacting neighbourhood housing associations, and establishing working relations with them. Additionally, the Tenant Liaison Officer will visit empty houses being refurbished and advise potential tenants on completion dates, attend and chair tenant forum meetings, and monitor customer complaints to resolve any potential issues.

This is an excellent opportunity for someone looking to develop their career in face-to-face customer service, ideally within the Housing or Construction sectors. A full driving licence and a current CSCS Card are desirable but not essential.

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