Brand Liaison Liaison Officer

3 weeks ago


Salford, Salford, United Kingdom Fawkes & Reece (North) Full time

At Fawkes & Reece (North), we are seeking a highly skilled Liaison Officer to join our team. This role is responsible for managing and providing consultation and support to residents prior to, during, and after works to their homes. The successful candidate will be expected to develop effective working relationships with residents, clients, subcontractors, and local stakeholders.

Key Responsibilities:
  1. Manage and provide consultation and support to residents, ensuring consistently high levels of customer satisfaction.
  2. Develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, and the local community.
  3. Provide an efficient, courteous, and professional service to all telephone callers.
  4. Manage the Resident's complaints procedures as a point of escalation.
Requirements:

A driving licence, own transport, and previous experience in a similar role are essential.

Benefits:

The successful candidate will receive a competitive salary and a Monday to Friday working week.



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