Recycler Assistant

2 weeks ago

Sheffield, United Kingdom Yorkshire Water Full time

We currently have a vacancy for a Recycler Assistant to join our Customer Field Services department with our Waste Service Delivery Business Unit area in the Sheffield area. Success applicants need to be within a 30-minute commute from our Blackburn Meadows wastewater treatment works.

This is a permanent opportunity working 40 hours per week, working rotational work patterns to cover 24/7 working. Once fully trained in the role you will need to take part in an emergency call out rota, therefore flexibility is an essential requirement of this role.

You may be required to travel to different operational sites across the region; therefore, a full valid driving licence, is a requirement of this role. Ideally you will have a clean licence or no more than 6 points.

**What will the role involve?**

As a Recycler Assistant, you will assist the Recycler Technician in operating a recycler in a safe and optimal way, to respond to reactive blockage reports from the sewer network and provide and deliver a high standard of customer interaction while dealing with all sewer related incidents. Support with blockage response times, in cases of high work volumes and wet weather events.

You will be working closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.

You will also be required to support with collation of data and information for evidence capturing.

You will ensure Health and Safety working practices & procedures are always complied.

When making day to day business decisions you will be required to demonstrate financial awareness and provide technical support and first line response to customer contacts to ensure a fix first time resolution & ensuring that the most cost-effective resolution is promoted.

You will have a flexible attitude to your work as you will be working a variety of rotas in the role to cover our working window. Once fully trained in the role you will need to take part in an emergency call out rota, therefore flexibility is an essential requirement of this role.

**What skills and experience are we looking for?**
- A full valid EU driving licence (no more than 6 points)
- A strong Health & Safety background
- Develop and maintain effective internal and external relations
- Ability to find faults and diagnose the root cause of an issue
- Competent in the use of IT systems
- The ability to be proactive and take ownership of issues, think through problems and work with others to solve them
- Be committed to ongoing personal development.
- Good interpersonal skills to liaise with ops, customers, and stakeholders
- Effective communication skills
- Develop and maintains effective internal and external relationships

**What's in it for you?**

**Closing date: - 20th February**

**Assessment dates: - 1st March**

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies:
- Yorkshire Water is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat.

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