European Operations Administrator
4 days ago
Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.
At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.
**Position**:
We currently have a vacancy for an Administration Assistant based in our office in Witham. This is a permanent, full-time role.
**Main purpose of the role**:
Providing a valuable support service to the European Operations department; Reporting to the European Import Manager the role is fast-paced and requires an enthusiastic and pro-active outlook.
**Requirements/Responsibilities**:
- Liaising with clients, overseas agents and internal departments in order to provide an excellent customer service.
- Monitoring and updating shipment statuses
- Data entry and data extraction within Simarco and third-party systems.
- Resolving and managing queries courteously and efficiently.
**Hours of Work**
Monday - Friday
09:00 - 17:30
(1 hour lunch break per day)
**Requirements**:
**Experience / Skills**
- Proven experience within a similar role desirable
- A reliable individual with good communication skills, both written and verbal
- Enjoy working within a team, but have good organisational skills to prioritise your own workload
- High level of customer service
- Ability to work unsupervised and under pressure
- Good organisational and prioritisation skills are essential
- Diligent, with a high level of accuracy and attention to detail
- Good level of numeracy
- Experience with Microsoft packages, particularly Outlook and Excel
**Other information**:
**Benefits**
- 23 days annual leave plus 8 bank holidays
- Cycle to work scheme
- Employee assistance program
- Extensive learning opportunities
- Employee Engagement Forum
- Reward and Recognition programme
- Onsite parking
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