Head of National Response Centre

2 weeks ago

London, United Kingdom UK Health Security Agency Full time

**Details**:
**Reference number**:

- 329767**Salary**:

- £65,302 - £78,805- G6, £65,302 - £75,129 (National), £67,288 - £76,967 (Outer), £69,275 - £78,805 (Inner)- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Grade 6**Contract type**:

- Permanent**Type of role**:

- Business Management and Improvement**Working pattern**:

- Flexible working, Full-time, Homeworking, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Role available at all core and scientific locations - Birmingham, Leeds, Liverpool, London, Porton Down, Colindale or ChiltonAbout the job

**Job summary**:
You will be joining the Emergency Preparedness, Resilience and Response (EPRR) Directorate which is responsible for EPRR activities and policies for UKHSA, led by the Director of EPRR. The Directorate’s work is central to the UKHSA’s goal to ensure we can respond to current and emerging threats through a strong, capable, prepared, and responsive public health system.

The Head of the National Response Centre (NRC), Systems and Logistics is responsible for leading and managing the NRC’s digital transformation and surge mobilisation. This includes inspirational and visible leadership of the team, and comprehensive oversight and responsibility of all business matters across the NRC’s technological requirements.

This role will include strategically leading the development and implementation of high-quality, impactful planning, training, assurance processes, monitoring progress, and managing risks and issues for resolution and mitigation across the NRC.

**Location**

This role can be based at any one of UKHSA's core or scientific locations; Birmingham, Leeds, Liverpool, London, Porton Down, Colindale or Chilton.

UKHSA offers hybrid working for its employees - this means that whilst the role will be based in one of our UKHSA ore or scientific locations, there will be opportunities for an element of working from home. The balance between home and workplace working is to be agreed with the line manager, determined primarily by business need and in line with departmental policy. Currently this requires working from an allocated UKHSA base location for 40% of your contracted time as a minimum, increasing to 60% from January 2024.

Some business travel may be required to other UKHSA offices.

The balance between home and workplace working is to be agreed with the line manager, determined primarily by business needs and in line with departmental policy.

*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*

**Working Pattern - **Full Time, Part Time, Job Share, Flexible Working, Hybrid Working

**Job description**:
**As the Head of National Response Centre your main responsibilities will include**:_(for full details of all main duties, please refer to the attached job description):_**

***
- Lead and manage the digital function for the NRC to ensure seamless working between teams and corporate business functions.
- Lead on the implementation of an automated resource mobilisation platform, ensuring partnerships and focused activities are implemented in close relationships with other workstreams.
- Be responsible for shaping a culture of change and innovation and promoting a positive change culture across the Directorate
- Lead on the coordination of and the maintaining of the NRC list of deliverables/outputs and monitor delivery, to ensure that the Directorate delivers to meet the needs of internal and external stakeholders
- Oversee the co-ordination of lessons learned activity, providing solutions where appropriate
- Develop an evidence-based and continuously improving service, evaluating the impact of work undertaken and striving for new and better ways to achieve its aims
- Ensure that the Directorate is fully compliant with UKHSA governance requirements.
- Demonstrate effective leadership to ensure that the team performs consistently at the highest level in day-to-day operations, managing complex situations, being visible, flexible, and resilient, responding to the needs of the team and senior managers and adapting communication to match the situation.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

**Person specification**:

- Post graduate level qualification (RQF level 7) in an appropriate discipline of relevance to the role, or equivalent experience, including senior management experience in EPRR
- Experience of delivering service improvements in a complex environment, utilising technologies to support ways of working
- Experience working in, and leading others in, a fast-paced and complex environment, dealing with uncertainty and problem-solvin

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