Administration Assistant

2 months ago


Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

We are looking for an Administration Assistant to join our Ophthalmology team supporting with the booking of outpatient appointments. You will need to be a team player, having the ability to work as part of a team and on your own initiative. A flexible approach to tasks in fast paced environment, excellent communication, organisational, interpersonal skills and competent in using IT systems.

To work alongside the clinic coordinator, providing clerical support to ensure that outpatient capacity is utilised in full, achieved primarily through the booking of outpatient appointments.

Duties will include booking and rescheduling appointments, dealing with telephone enquiries and supporting with the tracking of the outpatient waiting list. The post holder may also be required to provide clerical support to the wider admin team covering outpatient duties, this includes working on the reception desk, prepping of outpatient information and working alongside the eye casualty team.

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

**Our Excellence Values**:
Compassion
Respect
Integrity
Courageous
Accountable

To work alongside the clinic coordinator, providing clerical support to ensure that outpatient capacity is utilised in full, achieved primarily through the booking of outpatient appointments.

Duties will include booking and rescheduling appointments, dealing with telephone enquiries and supporting with the tracking of the outpatient waiting list. The post holder may also be required to provide clerical support to the wider admin team covering outpatient duties, this includes working on the reception desk, prepping of outpatient information and working alongside the eye casualty team.



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