Clerical Officer
4 months ago
We’re looking for you to join our department from 7.30am to 7.30pm, every Thursday and Friday for a total of 23 hours per week. We can’t wait to meet you
We always say that our clerical officers are the back bone of our departments and this role is no different
Our booking services Clerical officers are the first friendly faces our patients will see on reception when attending the imaging department and your friendly and approachable manner will be key to providing a professional and courteous service to all visitors and staff. Don’t worry, no two days are going to be the same
We aim to ensure that our patients have a positive experience when coming into the department; this will include meeting and greeting them as they come into the department, supporting with the booking of their appointments, answering any queries and concerns that they may have and ensuring that an appointment letter has been sent to them.
Whilst experience working in an admin environment would be beneficial, it is not essential as full training will be provided. If you’re a welcoming person with an approachable manner this will be key to providing a professional and courteous service to all visitors and staff and will help you succeed in this role
So what does a day in the life of a clerical officer look like?
You will be performing an ambassadorial role, representing the department and the Trust as a ‘front of house’ reception service. You will be meeting and greeting different patients and colleagues alike You’ll have a variety of different admin tasks to complete, such as organising incoming and outgoing post, typing letters and other correspondence, filing reports and results and entering data onto our Trust systems. You’ll also have the opportunity to put your excellent communication skills to the test, as you will be answering incoming telephone calls to the department and liaising with other departments across the Trust as necessary.
**Our departmental aim is**: To provide a first class service for patients and staff alike. To support each other and the day to day running of the diagnostic imaging department through being helpful and accommodating towards all.
With this in mind, it really paints a picture of how our department is like our family, where we support each other day to day..
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
**Duties will include, but not be limited to**:
Demonstrate an approachable, courteous, efficient appointment service to all health care professionals, patients, carers, relatives and visitors.
Maintain good communication skills when dealing with colleagues, patients, relatives, carers and other healthcare professionals, utilising a variety of communication methods including verbal and electronic.
Constructively manage barriers to effective communication.
Maintain confidentiality at all times as required by legislation and Trust Policies.
Respond to external and internal queries from staff, patients and others and refer on to the appropriate person.
Communicate with a range of staff, users and visitors to the Trust / Department utilising a variety of communication methods including non-verbal, verbal and electronic.
Perform an ambassadorial role, representing the Trust at a “front of house” reception service acting in a professional, courteous and customer-focused manner at all times.
Organise incoming and outgoing post, referring enquires to appropriate person as necessary.
Type letters or other correspondence.
File reports and results.
Ensure any changes to patient demographic details are updated immediately on QCPR.
Maintain the integrity of data/information using agreed procedure. Maintain a high standard of patient care, ensuring that up to date information is available regarding activity within all departments so that queries can be answered promptly and accurately.
Deal with any problems/queries in a consistent and timely manner, ensuring that all relevant information is provided to assist in a quick resolution to any problem.
Escalat
-
Clerical and Data Officer
4 weeks ago
Preston, Lancashire, United Kingdom NHS Full timeClerical Officer - Outpatient Appointment ServicesWe are seeking a highly organized and detail-oriented individual to join our Outpatient Appointment Booking team at Lancashire Teaching Hospitals NHS Foundation Trust.This is an exciting opportunity to work in a fast-paced environment, where you will play a pivotal role in our patients' journey. As a Clerical...
-
Clerical and Data Officer
4 weeks ago
Preston, Lancashire, United Kingdom NHS Full timeClerical Officer - Outpatient Appointment ServicesWe are seeking a highly organized and detail-oriented individual to join our Outpatient Appointment Booking team at Lancashire Teaching Hospitals NHS Foundation Trust.This is an exciting opportunity to work in a fast-paced environment, where you will play a pivotal role in our patients' journey. As a Clerical...
-
Clerical Assistant
5 months ago
Preston, United Kingdom ENWL Full timeElectricity North West has an exciting opportunity for a Clerical Assistant to join our inclusive and collaborative team in Salford/Preston. This full-time Clerical Assistant role comes with a favourable salary. As a Clerical Assistant, you will support the company's team in efficiently executing their duties, organising files, completing records and...
-
Clerical Officer
5 months ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeWe always say that our clerical officers are the back bone of our departments and this role is no different! Our booking services Clerical officers are the first friendly faces our patients will see on reception when attending the imaging department and your friendly and approachable manner will be key to providing a professional and courteous service to all...
-
Pharmacy Clerical Officer
5 months ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeAre you enthusiastic, motivated and wanting to contribute towards developing our pharmacy homecare services? It would be an advantage if you had previous pharmacy experience, however full training and support will be provided The Pharmacy Department at Lancashire Teaching Hospital Foundation Trust is delighted to be able to offer a vacancy for a Pharmacy...
-
Admin and Clerical Support
4 months ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeAre you a driven, passionate individual looking for a new challenge? Then look no further! We require a hard-working and enthusiastic team player to join our team to provide administrative support within our busy and fast-paced Pathology Department at Royal Preston Hospital. You will be a member of a team of clerical support staff providing administrative...
-
Receptionist/clerical Officer
4 months ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeDo you have a passion for people? Are you motivated by contributing to the delivery of excellent patient experience? If so, this is the job for you! We are looking for an enthusiastic and highly-motivated individual to join our reception team at Royal Preston Hospital. As an Outpatient Receptionist/Clerical Officer, you will provide front of house service...
-
Receptionist/clerical Officer
5 months ago
Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeDo you have a passion for people? Are you motivated by contributing to the delivery of excellent patient experience? If so, this is the job for you! We are looking for an enthusiastic and highly-motivated individual to join our reception team at Royal Preston Hospital. As an Outpatient Receptionist/Clerical Officer, you will provide front of house service...
-
Clerical Officer
3 months ago
Preston, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full timeJob summary The post holder will provide a comprehensive administration and information service across the Central & West locality Physical Health teams, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is post holder will be aligned to a specific team and is required...
-
Administrative Support Officer
2 months ago
Preston, Lancashire, United Kingdom North West Ambulance Service NHS Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Officer. In this role, you will provide administrative support to the Quality & Performance Manager and the Quality & Performance Team Leader to ensure the smooth delivery of Non-Contracted PTS activity.Main ResponsibilitiesMonitor...
-
Administrative Support Officer
2 months ago
Preston, Lancashire, United Kingdom North West Ambulance Service NHS Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Officer. In this role, you will provide administrative support to the Quality & Performance Manager and the Quality & Performance Team Leader to ensure the smooth delivery of Non-Contracted PTS activity.Main ResponsibilitiesMonitor...
-
Office Coordinator
4 weeks ago
Preston, Lancashire, United Kingdom Tradewind Full timeJob Title: School AdministratorWe are seeking a highly organized and efficient School Administrator to join our team at a fantastic Special Needs primary school in Preston. The successful candidate will provide administrative support to the business manager and contribute to the smooth operation of the school office.Key Responsibilities:Provide...
-
Office Coordinator
4 weeks ago
Preston, Lancashire, United Kingdom Tradewind Full timeJob Title: School AdministratorWe are seeking a highly organized and efficient School Administrator to join our team at a fantastic Special Needs primary school in Preston. The successful candidate will provide administrative support to the business manager and contribute to the smooth operation of the school office.Key Responsibilities:Provide...
-
Procurement Officer
5 months ago
Preston, United Kingdom Pakiza Halal Foods Ltd Full timeConducting research to explore new product lines and potential suppliers; determining the quantity, type, range, and quality of goods or services to be purchased; Evaluating bids from suppliers, identifying suitable suppliers, and negotiating prices with them; assisting in negotiating contracts with suppliers, specifying the details of required goods or...
-
Office Administrative Assistant
4 months ago
Preston, United Kingdom F&M Powder Coating Specialists Ltd Full timeOverview: We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office. This position requires proficiency in, Google Suite, data entry, and general administrative tasks. If you are a proactive individual with excellent...
-
Office Assistant
4 months ago
Preston, United Kingdom Maincoat Ltd, Brookbridge, Lytham Road, Warton. Preston. PR4 1TE Full time**About us** Maincoat Ltd is a small business in Commercial Roofing. We are a family run, professional company who encompasses tradition whilst proactively being innovative giving clients the maximum choices. Our goal is to actively encourage and support innovation and enthusiasm, giving people the confidence to develop and enhance their roles. Our work...
-
Administrative Support Officer
4 weeks ago
Preston, Lancashire, United Kingdom Network Rail Full timeAs a key member of the Network Rail team, you will provide administrative support to the Section Manager, ensuring the smooth operation of the section.About the RoleKey responsibilities include:1. Managing rosters and timesheets with accuracy and efficiency.2. Updating systems, databases, and records as required, including opening and closing works orders.3....
-
Administrative Support Officer
4 weeks ago
Preston, Lancashire, United Kingdom Network Rail Full timeAs a key member of the Network Rail team, you will provide administrative support to the Section Manager, ensuring the smooth operation of the section.About the RoleKey responsibilities include:1. Managing rosters and timesheets with accuracy and efficiency.2. Updating systems, databases, and records as required, including opening and closing works orders.3....
-
Administrative Support Officer
4 weeks ago
Preston, Lancashire, United Kingdom Network Rail Full timeAs a key member of the Network Rail team, you will provide administrative support to the Section Manager, ensuring the smooth operation of the section.About the RoleKey responsibilities include:1. Managing rosters and timesheets with accuracy and efficiency.2. Updating systems, databases, and records as required, including opening and closing works orders.3....
-
Administrative Support Officer
4 weeks ago
Preston, Lancashire, United Kingdom Network Rail Full timeAs a key member of the Network Rail team, you will provide administrative support to the Section Manager, ensuring the smooth operation of the section.About the RoleKey responsibilities include:1. Managing rosters and timesheets with accuracy and efficiency.2. Updating systems, databases, and records as required, including opening and closing works orders.3....