Defence Business Services

6 months ago

Thornton Cleveleys, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 343835**Salary**:

- £57,670- per annum (pro rata)- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Grade 7**Contract type**:

- Permanent**Business area**:

- MOD - Head Office & Corporate Services - Defence Business Services (DBS) - Digital, Information and Technology (DIT)**Type of role**:

- Business Management and Improvement
- Digital**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Abbey Wood North, Stoke Gifford, Bristol, South West / Tomlinson House, Thornton-Cleveleys, Lancashire, North WestAbout the job

**Job summary**:
Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?
- Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

**DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.**

**We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.**

**Come and join the DBS community today**

**Job description**:
**Job Purpose**

Management and delivery of the DBS system operations and test functions for Oracle E Business Suite Contracting Purchasing and Finance (CP&F) and Ancillary systems.

Accountable to the DBS Finance and Commercial Service Owner for:

- The resolution of incidents in line with Service Level Agreement time frames.
- The provision of Service Requests to time, cost and quality
- Meeting System Performance Key Performance Indicators and Performance Indicators.
- The test and assurance of all system changes, in line with the agreed Programme.

**Responsibilities**:

- Manage the delivery of Oracle eBusiness Suite CP&F and Ancillary System Service Requests.
- Develop and maintain processes to ensure robust incident management is in place.
- Lead in Operations & Test Stakeholder Management: Develop and maintain effective relationships in Finance and Commercial Functional Lead areas, with TLB Focal Points and suppliers involved in the delivery of our services.
- Monitor System Performance and formally report on a monthly basis.
- Coach and mentor direct reports, monitor performance levels and ensure these are aligned to MoD and DBS standards.
- Attend all required governance boards.
- Drive forward innovation and performance improvements in order to inform measurable performance metrics

**Person specification**:
**Essential**
- Strong oral and written communication and workshop facilitation skills.
- Proven leadership and managerial skills.

**To have or be willing to obtain**:

- ITIL Foundation
- MOD Financial Skills Certificate

**Desirable**
- At least 3 years’ experience in IT services
- Excellent knowledge of Financial and Commercial Processes

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Managing a Quality Service
- Communicating and Influencing
- Delivering at Pace
- Leadership

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- DDaT - Senior IT service manager

**Benefits**:

- Alongside your salary of £57,670, Ministry of Defence contributes £15,570 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- An environment with flexible working options Monday-Friday
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service (pro rata). In addition to 8 public holidays per year, you will also receive leave for HM The King’s birthday
- Hybrid working where role permits
- An opportunity to be considered for Reward & Recogniti

  • Defence Business Services

    7 months ago

    Thornton Cleveleys, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 357553**Salary**: - £35,290- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Head Office & Corporate Services - Defence Business Services (DBS) - Financial, Procurement and Civilian People Services...

  • Defence Business Services

    6 months ago

    Thornton Cleveleys, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 324934**Salary**: - £57,670- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - MOD - Head Office & Corporate Services - Financial, Procurement and Civilian People Services **Type of role**: - Project Delivery**Working...

  • Defence Business Services

    7 months ago

    Thornton Cleveleys, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 327058**Salary**: - £28,300- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Head Office & Corporate Services - Programme Delivery **Type of role**: - Project Delivery**Working pattern**: - Flexible...

  • Defence Business Services

    6 months ago

    Thornton Cleveleys, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 326220**Salary**: - £28,300- per annum (pro rata)- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Head Office & Corporate Services - Armed Forces Veterans Services **Type of role**: - Operational...

  • Defence Business Services

    7 months ago

    Thornton Cleveleys, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 328736**Salary**: - £43,080 - £54,480- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Head Office & Corporate Services - Digital, Data and Technology Profession **Type of role**: -...

  • Business Administrator

    6 months ago

    Thornton Cleveleys, United Kingdom Victrex Full time

    **About the role** This a a varied role which will provide opportunities for you to play an active role in a number of administration activities and continuous improvement projects. The day to day administration activities you will be accountable for will include supporting organisational activities such as board meetings; including all aspects of...

  • Business Support Associate

    1 month ago

    Thornton-Cleveleys, United Kingdom Victrex Full time

    Join Our Dynamic TeamWe are currently seeking a motivated and detail-oriented person to join our team as a Business Support Associate. This role represents a fantastic opportunity to work in a dynamic team, supporting key business operations. As part of a global company known for its innovative solutions, you will have the chance to make an impactful...

  • NHS Business Services Authority Specialist

    2 days ago

    Thornton-Cleveleys, Lancashire, United Kingdom Brook Street Full time

    Job DescriptionWe are seeking a highly skilled and dedicated Customer Contact Centre Representative to join our team.The successful candidate will be responsible for answering customer enquiries, providing help and guidance, and contributing to building team spirit.Key Responsibilities:Answer customer telephone calls and handle enquiries using various media...

  • Contact Centre Customer Service Representative

    1 week ago

    Thornton-Cleveleys, Lancashire, United Kingdom Brook Street Full time

    Role OverviewWe are seeking a highly skilled and motivated individual to join our award-winning Customer Contact Centre team as a Contact Centre Customer Service Representative. In this role, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to patients, employees, and the public.About UsNHS...

  • Ca Valeter, Service Washer

    9 hours ago

    Thornton Cleveleys, United Kingdom Chris Allen Garages ( Ford Mazda ) Full time

    Chris Allen Garages is a local family run multi-franchise Ford, Mazda and Quick Lane dealership/auto-centrebased over two sites in Poulton-le-Fylde and Fleetwood. With 45 years in business, we are proud to have a loyal customer base, built on quality and trust, and a dedicated team of skilled technicians and friendly customer focussed team members. We're...

  • Cleaning Operative

    6 months ago

    Thornton Cleveleys, United Kingdom City Group Managed Services Ltd Full time

    Thornton-Cleveleys, Poolfoot, FY5 Hours of Work: Flexible shifts between 06:30 and 21.00pm **Job Types**: Full & Part-Time, Permanent, **Experience**: Cleaning: 1 year : (preferred) Driving License : (preferred) City Group Managed Services is currently recruiting for cleaning operatives to work at a busy site in Thornton-Cleveleys. **Your primary...

  • Cleaning Operative

    6 months ago

    Thornton Cleveleys, United Kingdom City Group Managed Services Ltd Full time

    Thornton-Cleveleys, Poolfoot, FY5 Hours of Work: flexible shifts between 07.00 am and 21.00pm **Job Types**: Full & Part-Time, Permanent, **Salary**: Dependent on experience **Experience**: Cleaning: 1 year : (preferred) Driving License : (preferred) City Group Managed Services is currently recruiting for cleaning operatives to work at a busy site in...

  • Cleaning Operative

    7 months ago

    Thornton Cleveleys, United Kingdom City Group Managed Services Ltd Full time

    Thornton-Cleveleys, Poolfoot, FY5 Hours of Work: flexible shifts between 07.00 am and 21.00pm **Job Types**: Full & Part-Time, Permanent, **Salary**: Dependent on experience **Experience**: Cleaning: 1 year : (preferred) Driving License : (preferred) City Group Managed Services is currently recruiting for cleaning operatives to work at a busy site in...

  • CNC Machinist

    6 months ago

    Thornton Cleveleys, United Kingdom Addison Full time

    **Location**: Thornton-Cleveleys **Term**: Permanent Staff **Start**: ASAP Addison Precision are recruiting for CNC Machinists / CNC Turners for both day and night shifts in our state of the art facility in Thornton-Cleveleys. You will join an established team working on a range of products for clients in various sectors. We operate a busy workshop where...

  • CNC Machinist

    6 months ago

    Thornton Cleveleys, United Kingdom Addison Project Full time

    **Location: Thornton-Cleveleys** **Term: Permanent Staff** **Start: ASAP** Addison Precision are recruiting for CNC Machinists / CNC Turners for both day and night shifts in our state of the art facility in Thornton-Cleveleys. You will join an established team working on a range of products for clients in various sectors. We operate a busy workshop where...

  • Multiple Cleaning Operatives

    7 months ago

    Thornton Cleveleys, United Kingdom City Group Managed Services Ltd Full time

    Join our team at City Group! We are looking for Cleaner to attend a local busy sports complex in Thornton. The roles vary from early mornings (06:30am) and late nights (21:00) including weekends on a rota basis. We offer a monthly bonus/reward scheme and have a friendly and inclusive team to help support you during your time with us. Don't worry if you...

  • Staff Nurse

    4 weeks ago

    Thornton-Cleveleys, United Kingdom Ramsay Health Care Clinical Full time

    Job DescriptionStaff Nurse – Ward The roleAt Ramsay Health Care UK, we know our people are our most important asset. Join us as a Staff Nurse on our Ward team, and together, you’ll deliver the highest quality clinical outcomes in an environment where you’ll have ‘more time to care’.You’ll be valued for your skills and expertise, and have the...

  • Staff Nurse

    1 month ago

    Thornton-Cleveleys, United Kingdom Ramsay Health Care Clinical Full time

    Job DescriptionStaff Nurse – Ward The roleAt Ramsay Health Care UK, we know our people are our most important asset. Join us as a Staff Nurse on our Ward team, and together, you’ll deliver the highest quality clinical outcomes in an environment where you’ll have ‘more time to care’.You’ll be valued for your skills and expertise, and have the...

  • Retail Manager

    2 weeks ago

    Thornton-Cleveleys, Lancashire, United Kingdom WHSmith Full time

    Job OverviewWe are seeking a Retail Manager to lead and inspire our team at WHSmith's Cleveleys store. This role involves providing exceptional customer service, meeting business objectives, and creating a working environment that fosters growth and development for our colleagues.

  • Full Time Contact Centre Agent

    1 week ago

    Thornton-Cleveleys, Lancashire, United Kingdom Brook Street Full time

    Working with UsBrook Street is a leading recruitment agency partnering with the NHS Business Services Authority to find the best talent. We offer a range of benefits and high street discounts to our employees, including access to active wellbeing and inclusion networks. You will have the opportunity to work in a fast-paced environment, handling customer...