Ics Clerical Officer

4 weeks ago


Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

The post holder will work within an Integrated health and Social Care team, supporting the hospital to achieve safe, timely and effective discharges of patients from the ward areas.

The post holder will be part of an integrated health and social care team, supporting Walsall residents to leave the acute setting in a safe and timely manner. They will be part of a supportive team made up of Facilitators, nurses, managers and social care staff and will be fully supported in the role. ICS is fast paced department, but have a team of long standing team members that understands the importance of team work. ICS is a patient focused team who are integral to effective patient flow within the hospital setting.

The post holder will work within the Intermediate Care Services (I.C.S.) team. Responsible for providing administrative support to ensure effective and efficient patient flow throughout the service users journey through the hospital from the point they are referred to the team, until the point of discharge.

The post holder will provide a link between members of the team and service departments such as I.T. to resolve technical issues

The post holder will communicate effectively with both internal and external stakeholders to effect patient flow and discharge through the hospital and beyond.

The post holder will provide efficient, effective and comprehensive secretarial and administrative support to clinical staff within the team.

To maintain Walsall Healthcare NHS Trust standards and values in all aspects of the job.



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