Senior Clerical Officer

2 weeks ago


Walsall West Midlands, United Kingdom Wales Medicines Strategy Group Full time

Health Records Clerical Officer - SAR Team
NHS AfC: Band 2
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk ) where you can also find out more about how to access vaccination. Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. We are looking for an enthusiastic person to join our Health Records Access Team. Although full training will be provided, you will require an understanding of information governance and data protection principles.
Previous Health Records experience would be advantageous. Locate all medical records, contacting various disciplines and departments as necessary
Forward copies of medical records to correct destination securely
Supply copy records as per GDPR and Access to Health Guidelines
Solicitors, Police, Coroners, other health care providers and general public
A good working knowledge of Microsoft Office packages including Outlook.
Walsall Healthcare offers a host of support for colleagues across the Trust, for career development opportunities and health and wellbeing. Working as part of our Health Records Library team, you will be a valued member of our Digital Technology Services Directorate, at Walsall Healthcare NHS Trust.
Health Records Library operates 24/7, 365 days per year. Being flexible in approach and having an awareness of the need for confidentiality and integrity is vital in this role. Good standard level of education (2 GSCE’s or equivalent – preferably English and Maths).
~ NVQ level 2 in Customer Service (or equivalent).

Knowledge of confidentiality and data protection issues.
~ Able to monitor and maintain health, safety and security of self and others.

Using MS Office and other Information systems/Patient Administration System (desirable) to input and update personal data.
~ Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
** Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees**
We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover this period. Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process.
We are committed to operating flexible working practices wherever possible and committed to equal opportunities.



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