Ict Training and Ra Admin Officer

6 months ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Digital Services are looking for enthusiastic individuals, ideally with medical / ICT experience, to work as ‘Digital Services Training and RA Admin Officers’.

You will work within our busy team who schedule training in the use of Patient IT systems and allocate access to our core clinical IT systems.

Typically you will be using the following systems day to day and ensuring staff have the relevant system access to them:
'Medway PAS’ Patient Administration System
‘Nervecentre'
‘HISS’ internal NUH system used to allocate Medical office and NotIS access
‘RA Smartcard’ issuing and access systems
'Ivanti'- a call management system used at NUH

NUH has over 18,000 staff and believes in helping those staff constantly improve their skills and knowledge. This job will have you assisting, at first, the Digital Services (DS) Access team as they book in training dates for NUH staff, and ensuring that all staff have the correct levels of computer access to assist them in their jobs. Once trained, you will work alongside your colleagues in DS using your problem solving skills to solve ICT issues raised by the wider NUH staff.

Though some existing experience in medical IT systems would be helpful, the ability to quickly understand and use new ICT systems is vital as you will be working across many systems IT systems used at NUH. After your period of training (inhouse), you will be working in this close team, problem solving ‘2nd line ICT support’ queries. In this fast paced environment you will constantly be building your ICT and interpersonal skills and expected to learn from and contribute to the work of the team as a whole.

At present a significant proportion of the DS team are working from home using loaned NUH equipment. This is in response to the Pandemic, but you will still be expected, to be on site at City and QMC hospitals and travel between them (A free medilink bus service is available for staff) during the day. NUH are currently monitoring the blended working approach of its staff, and circumstances may change in the future requiring you to work more at the hospital sites.

You can also watch a quick videohereabout what it's like working in the Digital Services Training Team at NUH.

In addition to the below summary you need to familiarise yourself with full Job Description and person specification documents attached to this advert.

This can be a challenging role as it requires a customer focused approach, while maintaining excellent working relationships within a fast paced environment. The ability to work within a team, and individually as required, are essential to this job.

You will deal with support issues related to the ICT systems at NUH, working out what users need and setting their access to the various systems so staff can work effectively.

Set up training dates for staff ICT training sessions.

Give staff the appropriate access levels for our ICT clinical systems.

Issue smartcards to NUH staff.

Solve 2ndline ICT support queries from NUH staff.

Liaise with other Digital services staff to resolve problems.

See attached job description and person specification for full details.



  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 3 **Main area** - Digital Services Training **Grade** - NHS AfC: Band 3 **Contract** - Fixed term: 12 months **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5517249 **Site** - Nottingham University Hospitals **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum **Salary period** - Yearly **Closing** - Today at...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    In addition to the below summary you need to familiarise yourself with full Job Description and person specification documents attached to this advert. This can be a challenging role as it requires a customer focused approach, while maintaining excellent working relationships within a fast paced environment. The ability to work within a team, and...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This job, as a Digital Services (ICT) Applications Trainer will see you delivering training sessions in NUH ICT systems, specifically the systems that will be used at the new Nottingham Rehab centre in Loughborough. Once trained, you will work alongside your colleagues in Digital Services using your problem solving skills to solve ICT issues, as well as...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This job also has a large element of training materials writing/ editing using industry standard software. Though some existing experience in medical IT systems would be helpful, the ability to quickly understand and use new ICT systems is vital as you will be working across every aspect of the ICT here at NUH, and regularly switching between them. The job...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 4 **Main area** - ICT **Grade** - Band 4 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5515838 **Site** - QMC **Town** - Nottingham **Salary** - £25,147 - £27,596 Per Annum **Salary period** - Yearly **Closing** - Today at 23:59 Job overview This job also has a large element of training materials...


  • Nottingham, United Kingdom 4Social Work and Public Sector Staffing Full time

    ICT Deployment Support Specialist - Nottinghamshire (Remote) Contract - Full Time £15.63ph Approx. 2 Days in Nottingham office per month Duties/Responsibilities: - To work with ICT Service Support Engagement and stakeholders to analyse and define the user communication, education, and training and support requirements required to maximise the benefits...

  • ICT Specialist

    3 weeks ago


    Nottingham, Nottingham, United Kingdom Nottinghamshire Fire and Rescue Service Full time

    Role OverviewThe ideal candidate will have a strong understanding of ICT technologies, hardware, and software used within a multi-site business network environment. They will be responsible for providing technical support to the CFRMIS project team and end-users, as well as designing, developing, and maintaining applications for CFRMIS.Key...

  • Admin Assistant

    2 months ago


    Nottingham, United Kingdom Nottinghamshire County Council Full time

    Advert text We are looking to appoint an Admin Assistant to join our Westwood Team.  This is on a part time basis, working Monday and Friday from 9am – 2pm, with a possibility of increasing hours and more responsibility.  Experience of working in a school office environment is essential, with full knowledge of using school systems, including SIMS and...


  • Nottingham, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 346923**Salary**: - £24,278- National: £24,278; London: £28,612.**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - HMRC - SOLS - Legal Operations**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...


  • Nottingham, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 343038**Salary**: - £24,278- National: £24,278; London: £28,612.**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - HMRC - SOLS - Legal Operations**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Admin Officer

    6 months ago


    Nottingham, United Kingdom Brook Street Full time

    **£12.86 PER HOUR ** FULL-TIME ADMIN OFFICER ** START DATE ASAP** Brook Street are excited to be supporting the Health Research Authority (HRA) in their search for a Temporary Admin Officer. **Key Details**: Temporary - till the end of March to cover illness Hourly rate - £12.86, paid weekly in arrears Location - Home working Hours of work - 37.5hrs -...


  • Nottingham, United Kingdom Broxtowe Borough Council Full time

    We are seeking an experienced ICT professional to lead, manage and develop our high performing ICT and business transformation teams. This key role is responsible for ICT service delivery, the delivery of all ICT business projects as well as administering the Council wide transformation programme. In addition, the role will lead the provision of business...

  • Admin Support Officer

    6 months ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    Co-ordinate the departments post, opening and distribution. Keep a post tracker to ensure mail is actioned. Forward mail inappropriately addressed. To assist in the production and preparation of training and presentation material, including the use of power point presentations. Support events as a member of the Inclusion Team Ensure adequate stock...


  • Nottingham, United Kingdom FHP Property Consultants Full time

    **FHP Property Consultants, Nottingham City Centre Office** This is a great opportunity to secure a professional job within a thriving and supportive modern company. **Key responsibilities** - Providing excellent secretarial and admin support (including audio typing) to a small team of surveyors - Efficiently carrying out general administrative tasks -...


  • Nottingham, United Kingdom FHP Property Consultants Full time

    **FHP Property Consultants, Nottingham City Centre Office** This is a great opportunity to secure a professional job within a thriving and supportive modern commercial property company. **Key responsibilities** - Providing excellent secretary / admin support (including audio typing) to a small team of commercial property surveyors - Efficiently carrying...

  • Admin Support Officer

    5 months ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen to work in the Business Support Unit based within the Clinical Engineering service. As an Admin Support Officer you will work as part of a team to support the administration processes in Clinical Engineering. You will promote the smooth and efficient performance of the services and make a direct, positive contribution to...


  • Nottingham, United Kingdom Link3 Recruitment Full time

    **Company Overview**: Link3 Recruitment is a leading education recruitment agency dedicated to providing high-quality staffing solutions to schools and nurseries across the UK. We are committed to supporting both educators and educational institutions in achieving their goals and fostering excellence in education. **Position**: Finance and Admin...

  • Admin Assistant

    5 months ago


    Nottingham, United Kingdom Hilliard Civil Engineering (Nottingham) Ltd Full time

    Job description Hilliard Civils are a leading groundwork's contractor across the Midlands. Due to continued growth we are currently seeking an admin assistant to join the team at our Nottingham office. In the role you will be responsible for a proportion of the purchase ledger and will be required to process high volumes of purchase invoices. In addition...

  • Admin Assistant

    5 months ago


    Nottingham, United Kingdom JRL Group Full time

    **Admin Assistant**: **JRL Fabrications - Nottingham**: **Contract**:Permanent** **Salary**:Competitive****: **Role: Admin Assistant** **Division: JRL Fabriciations** **Location: Nottingham** **Hours: Monday to Friday, 08:00am - 16:00pm** - You must have the right to work in the UK, Interviews will be held on site._ **Role & Responsibilities**: - Data...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity to join the Digital Services’ Capital Planning and Contracts Team at the Nottingham University Hospital NHS Trust, as a Senior Admin Support Officer on a fixed term / secondment basis. As part of a small friendly and innovative team that is responsible for delivering high quality reporting and accountability for over 60 IT...