Apprentice Lead
2 months ago
**Main Duties**:
**Apprenticeship Client Account Management**
Responsibility for developing Apprentice business with all existing apprentice clients through regular contact and account meetings with key clients
Identify and convert opportunities with existing Apprentice clients
Work with the operations team to facilitate smooth enrolment of apprentices
Data analysis of apprentice breaks in learning and Withdrawals by client to support our aim of quality learners - ‘right learner right programme’
**Apprenticeship Subject Matter Expert**
Ensure ESFA funding and regulation compliance (systems, policies, processes) including maintaining our status as a registered apprenticeship training provider
Designated Safeguarding Lead - ensure that organisation is up to date with all safeguarding requirements and training
Lead Ofsted advisor ensuring all quality systems, processes and documentation are in place for Ofsted compliance and inspections. Creation and implementation of the Self-Assessment Report and Quality improvement plan
Responsible for the analysis of Employer and learner satisfaction surveys - highlighting areas for improvement from a quality perspective and implementing changes.
Research and keep up to date with the latest developments in apprenticeships and liaise with key apprenticeship organisations i.e. the Institute for Apprenticeships and Technical Education (IFATE), the ESFA and the relevant awarding bodies
Advise on day-to-day learners queries from a compliance and commercial perspective.
**Qualifications and experience required for this role**:
**Essential**
Experience of regulated training and Ofsted / ESFA
Good level of education at A Level standard or equivalent
A self-starter with high levels of motivation and drive
A team player
Significant experience of effective stakeholder and partnership working
Excellent planning and project management capabilities
Strong communication skills
Methodical, able to work accurately and effectively under pressure while maintaining a positive attitude
Demonstrated ability to establish and maintain effective professional relationships
**Desirable**
Knowledge and understanding of apprenticeship programs including development and evaluation
Degree level or Level 5 or above Management Qualification
**Salary**: Up to £35,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Thatcham: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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