Call Centre Representative
2 weeks ago
We are seeking a skilled and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries or issues.
**Duties**:
- Answer incoming calls promptly and professionally
- Provide accurate information to customers regarding products, services, and promotions
- Handle customer complaints or concerns with empathy and professionalism
- Utilize phone etiquette skills to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions or products
- Collaborate with team members to achieve individual and team goals
**Skills**:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities to address customer inquiries effectively
- Ability to multitask and navigate computer systems while on the phone
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong interpersonal skills to build rapport with customers
**Salary**: From £24,974.00 per year
**Benefits**:
- On-site parking
- Paid volunteer time
- Sabbatical
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 24/04/2024
-
Call Centre Representative
1 month ago
Belfast, United Kingdom ALPHAATOMIC LTD Full time**Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services, take orders, and resolve customer complaints - Up sell products and services to maximize sales opportunities - Analyse customer needs and recommend appropriate solutions - Communicate effectively...
-
Call Centre Representative
1 month ago
Belfast, United Kingdom ALPHAATOMIC LTD Full timeAre you a people-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy solving problems? If so, we have the perfect opportunity for you to join our team as a Call Centre Representative! **Responsibilities**: - Handle inbound and outbound customer calls in a professional manner - Provide accurate,...
-
Call Centre Representative
6 days ago
Belfast, United Kingdom Citi Sales Partners Full timeWe are seeking a skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries and concerns. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...
-
Call Centre Representative
4 weeks ago
Belfast, United Kingdom Citi Sales Partners Full timeWe are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide...
-
Call Centre Representative
1 month ago
Belfast, United Kingdom Citi Sales Partners Full timeWe are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries or concerns over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and...
-
Call Centre Representative
1 month ago
Belfast, United Kingdom Citi Sales Partners Full timeWe are seeking a skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling incoming and outgoing customer calls, providing excellent customer service, and resolving customer inquiries or issues. **Responsibilities**: - Answer incoming customer calls and respond to customer inquiries or...
-
Call Centre Representative
1 month ago
Belfast, United Kingdom CHANNELS CONSULTING LTD Full timeWe are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answering incoming calls and assisting...
-
Call Centre Representative
2 days ago
Belfast, United Kingdom CHANNEL ALT LTD Full time**Duties**: - Handle inbound and outbound calls in a professional manner - Analyse customer needs and offer suitable solutions - Upsell products or services to increase revenue - Perform data entry accurately and efficiently - Maintain high standards of phone etiquette throughout interactions **Experience**: - Previous experience in a call centre or...
-
Call Centre Representative
7 days ago
Belfast, United Kingdom ALPHAATOMIC LTD Full time**Responsibilities**: - Answer incoming calls from customers and respond to their inquiries in a professional and courteous manner - Provide information about our products/services, pricing, and promotions - Resolve customer complaints and issues with empathy and patience - Follow up with customers to ensure their satisfaction and resolve any outstanding...
-
Call Centre Representative
4 days ago
Belfast, United Kingdom CHANNEL ALT LTD Full time**Duties**: - Answer incoming calls promptly and professionally - Make outbound calls to customers as needed - Provide information about products or services - Assist customers with product inquiries or issues - Upsell products or services to increase revenue - Maintain customer records by updating account information - Follow communication scripts when...
-
Call Center Representative
1 month ago
Belfast, United Kingdom CPG GROUP Full timeWe are currently seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information...
-
Call Centre Operator
1 month ago
Belfast, United Kingdom CHANNELS CONSULTING LTD Full time**Responsobilities**: - Answering and managing inbound calls from customers - Providing accurate information about products and services - Resolving customer issues and inquiries in a timely and efficient manner - Documenting customer interactions and transactions - Collaborating with team members to achieve individual and team goals - Maintaining a...
-
Call Centre Sales Assistant
4 weeks ago
Belfast, United Kingdom Talk Services Full timeTalk Services is on the lookout for a customer service enthusiast and professional Call Centre Sales Assistant in Belfast! Short and Long term openings available for fresh talents looking to be part of an outgoing and growth minded team, or simply looking to start something new! New 2023 opportunities! As a Call Centre Sales Assistant, you will be handling...
-
Inbound Call Centre Operator
1 day ago
Belfast, United Kingdom CSP U.K. LTD Full timeWe are currently seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and assisting customers with their inquiries and concerns. This is a great opportunity for individuals who have excellent communication skills and...
-
Call Centre Agent
1 week ago
Belfast, United Kingdom Emson Creative London Full time**About us** Emson Creative London is a small business in Belfast. We are professional, customer-centric and rewarding. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Answer incoming calls and respond to customer inquiries. - Identify customer needs and...
-
Call Centre Sales Advisor
2 weeks ago
Belfast, United Kingdom Hub Co Full timeJob Title: Call Centre Sales Advisor Location: Belfast, Northern Ireland Employment Type: Full-time Job Description: We are currently seeking enthusiastic and motivated individuals to join our call centre team in Belfast as Sales Advisors. As a Sales Advisor, you will be responsible for engaging with customers over the phone and promoting our products and...
-
Call Centre Executive
15 hours ago
Belfast, United Kingdom Damia Group Ltd Full timeCall Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the...
-
Inbound Call Centre Advisor
4 weeks ago
Belfast, United Kingdom Carbon60 Global Full time£22,087 per Annum - Contract - Belfast, County Antrim, Northern Ireland, UK **Job Ref**: - BBBH126901**Sector**: - Building, Construction & Infrastructure**Date Added**: - 30 November 2023Please note currency exchange rates are indicative. Exchange rates are calculated against the regional rate listed every 24h hours. Please contact us for...
-
Call Centre Agent
4 weeks ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Call Centre Executive
4 weeks ago
Belfast, United Kingdom 1st Line Limited Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Executive. As a Call Center Executive, you will be responsible for providing excellent customer service and support to our clients over the phone. This is a great opportunity for individuals who enjoy helping others and have strong communication...