Unified Communications Epr Team Leader

4 months ago


Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

Are you looking for your next challenge in digital?

We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.

The Unified Communications EPR Team Leader will be responsible for technical management of the ICT Unified Communications EPR (Electronic Patient Record) mobile devices across the University Hospitals of Northamptonshire (UHN) working with the Unified Communications Manager and the Unified Communications Technicians. As part of a dynamic and agile team that is committed to our Vision ‘Dedicated to Excellence’, you will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future.

Travel to the hospital site is required.

The postholder will be responsible for providing technical leadership to the Unified Communications Technicians for architectural configuration and security to ensure best practice solutions for UHN are in place and fit for purpose. The post holder will be responsible for managing and leading the Unified Communications Technicians across UHN utilising Prince2 methodologies and working with the Digital Project Managers to collectively delivery the EPR Project.

The post holder will work with the Deputy Head of ICT & Chief Clinical Information Officer to ensure that all clinical areas have been engaged with, ensuring that the most appropriate end user devices are available for the EPR.

The post holder will be responsible for support, maintenance, security and documentation for all Unified Communications Technicians and EPR mobile devices, ensuring that they are, managed, monitored and kept up to date. The post holder will also be responsible for the EPR workloads within the team but will also assist the Unified Communications Technicians during quiet periods of the EPR project. The post holder will be responsible for maintaining a detailed knowledge of EPR contracted service requirements and the potential business impact of service failures and changes.

The post holder will be required to travel to either Kettering General Hospital NHS Foundation Trust (KGH) or Northampton General Hospital NHS Trust (NGH) within UHN and participate in an on-call rota across UHN.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Main Duties

The post holder will lead the daily operations and strategic development of the ICT UC & VOIP Infrastructure through proactive maintenance and operations of the Trust PABX rooms, communications rooms and wiring rooms.

The post holder will be responsible for providing leadership and technical management to the ICT Unified Communications teams & Switchboard teams to meet both operational and strategic requirements for provisioning digital services to the Trust.

The post holder will be an inspirational and engaging technical lead, committed to developing yourself and others within the team.

The post holder will work closely with the Unified Communications manager maintaining an operations strategy, which ensures that the Trust has robust ICT VOIP infrastructure.

The post holder will demonstrate a positive ‘can do’ attitude at all times and drive the ‘can do’ attitude across the Digital Department.

The post holder will be responsible for the Trust’s technical support function that provides 3rd line technical support and consultancy. Additionally, the post holder is responsible for ensuring the optimum and cost-effective use of the Trust’s Di



  • Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Are you looking for your next challenge in digital? We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform...


  • Northampton, United Kingdom Northampton General Hospital Full time

    Main Duties The post holder will lead the daily operations and strategic development of the ICT UC & VOIP Infrastructure through proactive maintenance and operations of the Trust PABX rooms, communications rooms and wiring rooms. The post holder will be responsible for providing leadership and technical management to the ICT Unified Communications teams &...

  • Digital Transformation

    5 months ago


    Northampton, United Kingdom Northampton General Hospital Full time

    Transformation and Business Change To identify as the point of escalation for all transformation activities, to be communicated with the project manager To play a key role in the implementation of complex operational transformations and projects related to the implementation of Electronic Patient Record (EPR) Analyse the impact of new processes on clinical...


  • Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Are you looking for your next challenge in digital? We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform...


  • Northampton, United Kingdom Northampton General Hospital Full time

    Communicate information effectively to motivate and ensure stakeholders understanding of these functions and be able to provide expert knowledge and reassurance. Ensure alignment of classifications & terminology functions to all national and local mandatory classifications & terminology standards and rules ensuring that the functions deliver a clean and...

  • Epr Training Lead

    5 months ago


    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Are you looking for your next challenge in digital? We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform...


  • Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

    Job SummaryWe are seeking a skilled and experienced Data Protection Impact Assessment (DPIA) Specialist to join our team for the implementation of an Electronic Patient Record (EPR) system at Northampton General Hospital. The successful candidate will play a pivotal role in ensuring the successful delivery of the EPR implementation project, managing the DPIA...


  • Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

    Job SummaryWe are seeking a skilled and experienced Data Protection Impact Assessment (DPIA) Specialist to join our team for the implementation of an Electronic Patient Record (EPR) system at Northampton General Hospital. The successful candidate will play a pivotal role in ensuring the successful delivery of the EPR implementation project, managing the DPIA...


  • Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

    About the RoleWe are seeking a skilled and experienced Data Protection Specialist to join our team for the implementation of an Electronic Patient Record (EPR) system at Northampton General Hospital. The successful candidate will play a pivotal role in ensuring the successful delivery of the EPR implementation project, managing the DPIA process, and ensuring...


  • Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

    About the RoleWe are seeking a skilled and experienced Data Protection Specialist to join our team for the implementation of an Electronic Patient Record (EPR) system at Northampton General Hospital. The successful candidate will play a pivotal role in ensuring the successful delivery of the EPR implementation project, managing the DPIA process, and ensuring...


  • Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

    About the Role We are seeking a skilled and experienced Data Protection and Security Specialist to join our team for the implementation of an Electronic Patient Record (EPR) system at Northampton General Hospital. The successful candidate will play a pivotal role in ensuring the successful delivery of the EPR implementation project, managing the DPIA...


  • Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

    About the Role We are seeking a skilled and experienced Data Protection and Security Specialist to join our team for the implementation of an Electronic Patient Record (EPR) system at Northampton General Hospital. The successful candidate will play a pivotal role in ensuring the successful delivery of the EPR implementation project, managing the DPIA...


  • Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

    Position Overview Are you ready to take on a pivotal role in the realm of digital communications? We are excited to present a unique opportunity to become a vital part of the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. Collaborating with our selected partner, we are on a transformative journey to implement a leading-edge...


  • Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

    Position OverviewAre you ready to take the next step in your digital career?We are excited to present a unique opportunity to become a part of the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. Collaborating with our selected partner, we are on a transformative journey to implement a cutting-edge EPR system that will enhance...


  • Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Are you looking for your next challenge in digital? We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform...


  • Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by...

  • Team Leader

    4 months ago


    Northampton, United Kingdom CCA Recruitment Full time

    **Role: Team Leader** **Location: Northampton** **Hours: 37.5 Hours Monday - Friday 8am-6pm, Sat 8am-1pm (1 Sat in 4 paid at double time overtime** **Salary: Up to £28,500 DOE OTE £31,500 + benefits** As a **Contact Centre Team Leader **you will be responsible for leading a team of Advisors, ensuring that each Advisor meets their individual objectives...

  • Accounts Administrator

    3 months ago


    Northampton, United Kingdom Willow Communications Limited Full time

    **Accounts Administrator - Part Time 30 Hours** **The Role**: We are looking for an Accounts Administrator to work Part Time Monday to Friday, six hours per day to assist our busy Financial Director. **What you will do**: - You will be working with Quickbooks - You will be working with Microsoft Office 365 - You will be working in a lively and busy office...

  • Team Leader

    3 months ago


    Northampton, United Kingdom Wellington Care Ltd Full time

    **Job Description**: **Team Leader** 40 hours per week £13.17 hourly rate (£27,393 per annum) £250 Joining Bonus (T&C's Apply) **Team Leaders provide a vital part in providing the people we support with the care and ability to improve their quality of life.** We are currently looking for a Team Leader to join our team in Northampton and...

  • Digital Clinical Lead

    3 months ago


    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Are you looking for your next challenge in digital? We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform...