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Customer Executive
4 months ago
**Job Title**:
- Customer Executive**Contract Type**:
- Permanent**Location**:
- Fakenham - Norfolk**Industry**:
- Logistics**Contact Name**:
- Ian Everett-
**Contact Phone**:
- 07534 800 209**Date Published**:
- 18-Jan-2023A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging professional to join a successful, well-established and market-leading business in the Fakenham area as Customer Executive. The business, as part of their continued success, has an immediate opening to add to their team to support exciting new business wins.
It is essential therefore that you have experience in a customer service driven environment, have a solid understanding of the on-boarding process or start-up of new accounts (ie. understanding client specific requirements, contractual agreements, monitoring and managing key milestones on the run up to delivery and ensuring customers and key stakeholders in the business are kept fully updated on start-up progress) at every moment.
Reporting directly into the Customer Services Manager, you will have significant liaison and meetings with numerous departments and internal stakeholders such as the sales team, account managers, stores, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven, have great attention to detail and have a “project management” mindset. Excellent IT skills will be required. You will be expected to carry out occasional customer site visits.
What will set you apart is your energy, desire to deliver results and seeing this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into account management, commercial or operational related roles.
If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, I need to hear from you ASAP
This is an exceptional opportunity to really make a positive mark within the team and there are genuine career prospects within this multi-national business.
For immediate consideration, send your CV without delay
