Strategy, Customer Experience

Role: Customer Experience Lead Rate: £700/day (via umbrella) Location: Edinburgh / Remote Duration: 6 months - Extensions highly likely Start date: ASAP Excellent opportunity for an experienced Customer Experience Lead to work with an established financial services client with scope to extend beyond initial 6 month period. This contractor will play a...

Overview Are you a strong and supportive people manager with excellent Customer Service skills? Are you a good communicator with the confidence to advise and influence colleagues and stakeholders at all levels? If the answers to the above are yes, then this exciting opportunity could be for you. National Records of Scotland (NRS) is the Scottish...

**Customer Experience Design (CXD) Lead** **Edinburgh** **12 Months Contract** **Inside IR35** **£TBD Awaiting Approval** **About the role** - The services we design are integral to our customers' lives, and this role focuses on their entire experience - at every stage, across all touchpoints. You'll see designs through every stage of the process, from...

**Customer Experience Design Lead - Hybrid - £650 inside IR35** We're currently working with a key client on an exciting project, who are looking for a Customer Experience Lead to come and be a pivotal part of the team. - Experience implementing and shaping design strategy and customer experience - Work alongside and train different members of the design...

Are you customer obsessed? I have a fantastic opportunity with my Midlothian based client for a driven, ambitious Customer Experience Manager to join their team. A household name within the retail industry, you will be familiar with their products and have no doubt visited one of theirstores during this festive period. They pride themselves on excellent...

TBCo is a purpose-driven company focused on designing a better tomorrow with warmer people and a cooler planet. We create design-leading sustainable blankets, scarves and other products that bring warmth whilst having a positive impact and are soon to be B-Corp certified. We are looking for a passionate Customer Experience Assistant to offer our customers...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as our Strategy & Transformation Lead - In this role, you’ll direct...

Retail Advisor This is a huge opportunity to join Scottish Experience in a fast moving and exciting sector. We currently have over 25 retail stores, based in Edinburgh, Oban,Aviemore and Inverness and are looking for talented and energetic individuals to be based in our Edinburgh stores as part time retail assistants Applicants must have previous selling...

**Chair in Strategy** **UOE10 - Starting from £66,857.00 per annum** **CAHSS, Business School** **Full-time, open ended, 35 hours per week** We are looking to appoint a Chair (full Professor) in our Strategy Group. The appointment is a key part of the School’s programme of investment in the strategy field and of its intent to drive excellence across...

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. The...

Do you have a passion for Scotland that you would like to share with others? Do you love working with people and providing amazing customer service? If so, this could be the perfect position for you! We are a 5-star tour company based in Edinburgh and are currently seeking highly motivated, talented Sales and Booking Advisers to join our team. We always...

End Date Tuesday 07 February 2023 Salary Range £59,632 - £74,540 Agile Working Options Flexible / Variable Hours, Other Agile Working Arrangements / Open to Discussion Job Description Summary **Job Description**: At Lloyds Banking Group, our purpose is clear - to help Britain prosper and build deep, enriching relationships with our customers....

This is a fantastic opportunity for a Bid Strategy Associate to join Corio Generation’s rapidly growing global offshore wind business and support the transition to a low carbon, sustainable global economy. Corio Generation's global offshore wind business is responsible for the successful management and delivery of a pipeline of 20+ GW of offshore wind...

Job Summary:As a Senior Experience Research Consultant on our Consulting Services team, you will act as a trusted advisor and research expert to help clients operationalize research in their organizations via UserTesting and ultimately develop a successful research strategy. You'll work closely with our internal teams to drive success with a portfolio of top...

We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human...

End Date Sunday 03 March 2024 Salary Range £0 - £0 Agile Working Options Hybrid Working Job Description Summary We're looking for a Lab Product Owner for the Adviser Experience Lab to join our team. Someone who is future focused, able to inspire others through integrity and collaboration, demonstrating an inclusive approach. You'll build teams with...

The role of Mental Health Strategy Lead provides strategic leadership, direction and oversight of SPS Policy areas and interventions within the scope of mental health and wellbeing interventions which are designed to address identified risk and needs of the range of population groups within our care. The role holder will work with other senior stakeholders...

The role of Alcohol & Drug Strategy Lead provides strategic leadership, direction and oversight of SPS Policy areas and interventions within the scope of alcohol and drug recovery interventions which are designed to address identified risk and needs of the range of population groups within our care. The role holder will work with other senior stakeholders...

Company Description **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as our Head of Colleague Experience - Are you looking for a role where...