Head of Colleague Experience

2 months ago

Edinburgh, United Kingdom NatWest Group Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as our Head of Colleague Experience
- Are you looking for a role where you can be responsible for the bank-wide oversight of colleague experience?
- Day-to-day, you’ll ensure that the colleague experience interventions and practices result in an engaging workplace environment for colleagues who support our bank strategy.
- This is your chance to help our bank to continue developing a culture where people feel comfortable being their true selves, knowing we’ll support them throughout their career.

**What you’ll do**:
As our Head of Colleague Experience, you’ll develop and implement strategies to enhance the overall colleague experience, including programmes, initiatives and activities that foster a sense of belonging, motivation, and satisfaction for our colleagues. Driving simplification and ease through the embedding of experimentation at scale.

Alongside this, you’ll maintain the development of the Colleague Experience Squad. This diverse team tests and provides feedback on all colleague propositions and services. You’ll also support colleague goals and shared capabilities to deliver the colleague experience requirement for our bank.

Your top priorities will include:

- Creating a plan, engaging stakeholders, assessing current colleague experience activities and identifying solutions and benchmarking them against external best practices
- Translating insights and thinking into interventions, approaches and practices that’ll assist with the delivery of our bank’s strategy and purpose.
- Developing the thinking and approach for our experimentation at scale, including tracking, communication and supporting the intervention and tooling required, to embed it in our bank.
- Leading interventions and working with key stakeholders of an employee value proposition and employer brand that can be benchmarked against external best practices.
- Supporting internal colleague communications and developing colleague communication plans and tools to ensure timely communication across all levels of our bank.
- Collaborating with colleague wellbeing initiatives that’re in line with the EVP and supporting the development of wellbeing programmes, work-life balance support and mental health resources.
- Coordinating bank-wide reporting for colleague experiences to make sure its relevant and benchmarked against external best practices.

**The skills you’ll need.**:
You will have experience in the development and approach for experimentation at scale across a large organisation, including the tracking, communication, supporting interventions and tooling required to embed. Alongside an understanding of HR models and practices and experience of the banking industry or regulatory and commercial environment.

In addition, you’ll have a background of leading diverse and professional teams and expertise surrounding relevant legal policies, regulations and risk management.

Furthermore, you’ll need:

- Experience of operational and financial planning
- An understanding of experimentation and colleague communication strategies
- A good knowledge of employee engagement strategies

  • Colleague Experience Adviser

    3 weeks ago

    Edinburgh, United Kingdom Registers of Scotland Full time

    _**Closing date: Sunday 22 January - 23:59**_ **About this Role** The role holder will support the Colleague Experience manager to deliver engagement and wellbeing projects and initiativesat RoS to ensure an engaged, healthy and energised workforce. **Main duties - Your main duties will include**: - Lead on key engagement and wellbeing activities such as...

  • Colleague Experience Adviser

    3 weeks ago

    Edinburgh, United Kingdom Registers of Scotland Full time

    **Details**: **Reference number**: - 261258**Salary**: - £34,000 - £39,591- Plus membership of the Civil Service Pension Scheme**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - RoS - Corporate - People & Change**Type of role**: - Human Resources**Working pattern**: - Full-time**Number of jobs available**: -...

  • Colleague Communications and Experience Business

    2 months ago

    Edinburgh, United Kingdom 1825 Full time

    Job Description Role title: Colleague Communications Business Partner Contract type: Permanent Location: Edinburgh/ London/ with blended home working We have an excellent opportunity for a Colleague Communications Business Partner to join our Colleague Comms and Experience Team, reporting to the Colleague Comms and Experience Director. About the...

  • Mobile Colleague

    3 weeks ago

    Edinburgh, United Kingdom Bridge of Hope Full time

    We offer full training and support for all the services we provide so no experience is needed. Aspects of the role include key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo processing, dry cleaning, and more. You will be running branches in multiple locations around Edinburgh and the surrounding areas so own vehicle would be...

  • Head of Customer Experience

    1 month ago

    Edinburgh, United Kingdom Scottish Government Full time

    Overview: **Are you a strong and supportive people manager with excellent Customer Service skills? Are you a good communicator with the confidence to advise and influence colleagues and stakeholders at all levels? If the answers to the above are yes, then this exciting opportunity could be for you.** National Records of Scotland (NRS) is the Scottish...

  • IT/Digital/Technology Recruitment Consultants

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles. From...

  • IT/Digital/Technology Recruitment Consultants

    2 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles. From day...

  • Student Support

    2 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE05: £25,285.00 - £28,929.00 Per Annum** **College of Arts, Humanities and Social Sciences / School of History, Classics and Archaeology** **Open Ended Contract: Full Time - 35 Hours per Week** We are looking for an effective, skilled and motivated Student Support & Experience Administrator to be a part of our Student Support & Experience Team at the...

  • IT Contract Recruitment Consultant

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcingis looking for an experienced 360IT Contract Recruitment Consultantto join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles.From day 1you...

  • IT Contract Recruitment Consultant

    2 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcingis looking for an experienced 360IT Contract Recruitment Consultantto join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles.From day 1you...

  • IT Contract Recruitment Consultant

    2 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital...

  • IT Contract Recruitment Consultant

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles.Candidates...

  • IT Contract Recruitment Consultant

    2 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcingis looking for an experienced 360IT Contract Recruitment Consultantto join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles.From day 1 you...

  • Dean and Head of The Business School

    3 days ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **Dean and Head of the Business School** **Professorial appointment on grade UE10 (starting £64,946 Per Annum)** **Open-ended (Permanent)** **Full time, 35 hours per week** The role of the Head of School, also known as the Dean in the case of the Business School, occupies a central position in the leadership structure of The University of Edinburgh. It...

  • IT Contract Recruitment Consultant

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles. From...

  • IT Contract Recruitment Consultant

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles.Candidates...

  • IT Contract Recruitment Consultant

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles. From day 1...

  • IT Contract Recruitment Consultant

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles. From day 1...

  • IT Contract Recruitment Consultant

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and Digital roles.Candidates...

  • IT Contract Recruitment Consultant

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Job Description Head Resourcing is looking for an experienced 360 IT Contract Recruitment Consultant to join the team in Edinburgh. This is a great opportunity to join our award-winning Head Contractor Solutions Team and use your skills to effectively develop and manage a UK-wide client base and to source and place contractors within IT, Change and...