Customer Service

2 months ago


Northampton, United Kingdom Impact Recruitment Full time

**Customer Service Coordinator**

**Permanent**

**Northampton, NN4**

**Monday to Friday, 8am-4pm / 10am-6pm rotating weekly**

**£25,500 per annum plus excellent benefits**

**Are you passionate about providing excellent customer service?**

**Are you an efficient administrator who pays great attention to detail?**

**Are you an organised individual able to prioritise a heavy workload?**
- **If this sounds like you and you have previous experience in a similar role, then we’d love to hear from you TODAY**_

Our Client in Northampton is seeking a **Customer Service Coordinator **to join their existing team.

**Key Responsibilities for the Customer Service Coordinator include**:

- Processing of customer orders, nationwide.
- Daily and ad-hoc administration tasks including matching invoices to POD’, posting to customers and requesting/tracking prescriptions.

**Skills and Experience required from the Customer Service Coordinator include**:

- A minimum of 2 years customer service experience.
- A confident communicator with an excellent telephone manner.
- Efficient administration skills and good attention to detail.
- Ability to use own initiative with a can do attitude.
- Ability to work in a high pressured, fast paced environment.
- IT Literate including Excel and Word.
- Experience with Salesforce would be advantageous but not essential.

**Impact Recruitment is an employment agency working on behalf of our client.**

All responses will be managed in line with the new GDPR regulations.

**Job Types**: Full-time, Permanent, Temp to perm

**Salary**: £25,500.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Northampton, Northamptonshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 2 years (required)

Work Location: In person

Reference ID: J794



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