Customer Service Coordinator

3 months ago


Northampton, United Kingdom Alliance Recuitment Full time

We are currently looking for an enthusiastic Customer Service Coordinator to join a UK leading specialist supplier based in Northampton. This is a permanent, office-based position, working 9am-5pm Monday - Friday and offering up to £21K plus a fantastic bonus package.

**The role**:

- Responsible for nurturing and developing existing customer accounts
- Handle the administration and order processing for customers
- Strengthen customer relationships by generating inspiring and innovative solutions for their needs
- Maximise revenue through expanding products / services into existing customer accounts
- Proactively securing new business from outbound and incoming leads
- Accurately maintain and keep customer records up to date
- Deliver high levels of customer satisfaction and ensure customers have an excellent experience

**You**:

- Passionate about providing excellent customer service
- Enjoys developing and maintaining customer relationships
- Excellent communication and interpersonal skills
- Self-motivated and results driven
- Highly organised and thrives on working under pressure
- Demonstrates professionalism and a positive, can-do attitude

**Package**:

- Up to £21K
- Excellent bonus and commission package
- 21 days holiday (plus bank holidays)
- Pension scheme

**Please apply



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