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French Speaking Customer Service Agent
2 weeks ago
**Temporary role (minimum 4 months) French Speaking Customer Service Role in Marlow - All training given**
**Your new company**
A well known and established company in Marlow are seeking a French Speaking Customer Service Representative to join them on a temporary basis
- 4 months.
**Your new role**
As a Customer Service Representative you will be responsible for the following:
- Act as the first point of contact and interface between the Customer and all relevant internal departments
- Respond to inquiries, concerns and complaints in a diplomatic manner
- Increasing sales by upselling or cross selling where appropriate
- Maintaining updated, organized files on all assigned customers to include sales orders
- Supporting with achievement of relevant KPI targets.
- Providing repair service customer support
**What you'll need to succeed**
You will be available at short notice ie 1 week notice or immediately available. You will be fluent in French and English with a great telephone manner and people skills. An interest in technology would be helpful but not essential. Most importantly you willhave the ability to learn and retain information. Experience using CRM system is desirable but again is not essential.
**What you'll get in return**
Flexible working options available. Above market pay. Hybrid working once trained.You will part of a great multinational and multicultural team in a modern and varied work environment. Full customer service training will be provided if required.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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