![Trinity Resource Solutions](https://media.trabajo.org/img/noimg.jpg)
Customer Service Agent
2 months ago
Key Responsibilities:
- Deal directly with customers either by telephone, electronically or face to face
- Manage all customer orders as per the internal SOP's and customer vendor compliance
- Handle and respond efficiently to all general and order specific customer enquiries
- Provide pricing and delivery information
- Obtain and evaluate all relevant information to handle product and service enquiries
- Organise workflow to meet customer timeframes
- Log details of enquiries, comments and complaints and details of actions taken
- Provide feedback on the efficiency of the customer service process and areas of improvement
- Communicate and coordinate with internal and third-party stake holders to include Sales, Planning, Logistics and After Sales Support
- Carry out other ad-hoc duties as required from time to time
Skills Required:
- Excellent data entry, typing and analytical skills
- Excellent telephone manner
- Ability to communicate clearly and accurately at all levels
- Strong Ms Office Skills
- Excellent time management and goal orientated focus
- SAP knowledge is preferable
- Sales order processing experience essential
-
Customer Service Agent
2 months ago
Marlow, United Kingdom Trinity Resource Solutions Full timeAre you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basisIf you're looking for a company with great benefits and culture - then please apply!This leading international power tools company are looking for...
-
Customer Service Agent
4 weeks ago
Marlow, United Kingdom Trinity Resource Solutions Full timeAre you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basisIf you're looking for a company with great benefits and culture - then please apply!This leading international power tools company are looking for...
-
Customer Services Agent
1 month ago
Marlow, United Kingdom S4 Personnel Ltd Full time**Ref: 3440** **Job: Customer Services Agent** **Location: Marlow** **Salary: £21,000 - £24,000** **Main Responsibilities**: - Handle and respond efficiently to all general and order specific customer enquiries (such as availability and pricing queries) - Log details of enquiries, comments and complaints and details of actions taken - Communicate and...
-
Customer Services Agent
2 weeks ago
Marlow, United Kingdom S4 Personnel Ltd Full time**Ref: 3440** **Job: Customer Services Agent** **Location: Marlow** **Salary: £21,000 - £24,000** **Main Responsibilities**: - Handle and respond efficiently to all general and order specific customer enquiries (such as availability and pricing queries) - Log details of enquiries, comments and complaints and details of actions taken - Communicate and...
-
Customer Services Agent
2 months ago
Marlow, United Kingdom S4 Personnel Limited Full time**Ref: 3440** **Job: Order Processing - Customer Services Agent** **Location: Marlow** **Salary: £21,000 - £24,000** **Main Responsibilities**: - Handle and respond efficiently to all general and order specific customer enquiries (such as availability and pricing queries) - Log details of enquiries, comments and complaints and details of actions...
-
Customer Services Agent
1 month ago
Marlow, United Kingdom S4 Personnel Limited Full time**Ref: 3664** **Job: Order Processing - Customer Services Agent** **Location: Marlow** **Salary: £22,000 - £26,000** **Main Responsibilities**: - Handle and respond efficiently to all general and order specific customer enquiries (such as availability and pricing queries) - Log details of enquiries, comments and complaints and details of actions...
-
Customer Service Agent
3 weeks ago
Marlow, United Kingdom S4 Personnel Limited Full time**Ref: 1826** **Job Title: Customer Service Agent (Temporary)** **Salary: £24,000 - £26,000** **Location: Marlow (Hybrid)** **Length: 2-3 months (potential longer)** If you have telephone and Customer Service experience this is a great opportunity to work for a well-respected employer. Our client is looking for someone with customer service experience...
-
Customer Services Agent
4 weeks ago
Marlow, United Kingdom Techtronic Industries - TTI UK Full timeTechtronic Industries (UK) Limited is part of the global TTI group, who are world leaders in cordless technology. TTI manufacture and sell power tools across the world. TTI UK distributes Milwaukee and Ryobi products through a variety of channels to retail customers and end users. We continue to grow in an established and stable market. We have a new...
-
Ecommerce Customer Service Agent
2 months ago
Marlow, United Kingdom Trinity Resource Solutions Full timeE-Commerce Customer Services Agent - Operations Team Key Responsibilities: - Deal directly with customers either by telephone or electronically via internal Contact Centre Solution and CRM systems - Manage all direct customer orders as per the internal sales order process - Handle and respond efficiently to all general and order specific direct customer...
-
Customer Service Agent
2 months ago
Marlow, United Kingdom Trinity Resource Solutions Full timeThis leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...
-
Customer Service Agent
2 months ago
Marlow, United Kingdom Trinity Resource Solutions Full timeThis leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...
-
Customer Service Administrator
4 days ago
Marlow, United Kingdom Trinity Resource Solutions Full timeOur client is a global FMCG brand based in Marlow are looking for a Customer Service Agent to join their B2C Customer Service team If you're looking for a company that invests in you, has a brilliant benefits scheme and has an amazing culture then please apply! **Responsibilities** - Manage inbound calls and a mailbox - Manage customer's ETA retrieval and...
-
Customer Service Agent
2 weeks ago
Marlow, United Kingdom Trinity Resource Solutions Full time**Responsibilities** - Processing Orders end to end and logging all administrative details on the ERP system - Organising work flows to meet customer schedules - Communicat with internal stakeholders to include Sales, Planning and Logistics - Obtain and evaluate relevant information to handle product and service enquries **Benefits** - **25 days annual...
-
Customer Service B2B
3 weeks ago
Marlow, United Kingdom Trinity Resource Solutions Full timeOur client is looking for a Customer Service Agent to work in their lovely office. **Full Job Description** **Key Responsibilities**: - Deal directly with customers either by telephone, electronically or face to face - Manage all customer orders as per the internal SOP’s and customer vendor compliance - Handle and respond efficiently to all general and...
-
Customer Service Executive
4 weeks ago
Marlow, United Kingdom Trinity Resource Solutions Full timeOur client is looking for a Customer Service Agent to work in their lovely office. **Description** - Address customer concerns with empathy and professionalism, striving to resolve issues on the first contact. - Provide product information and assistance to ensure customers make informed decisions. - Process orders, returns, and exchanges efficiently and...
-
Customer Service Team Lead
2 weeks ago
Marlow, United Kingdom Trinity Resource Solutions Full timeThis successful international company are looking for an experienced team leader to join them within their UK Operations team. **Responsibilities**: - Manage a team of Customer Service Agents and set clear individual and team goals - Create an inspiring team environment and listen to team members feedback - Delegate tasks and set deadlines - Oversee...
-
Customer Service Executive
4 weeks ago
Marlow, United Kingdom Trinity Resource Solutions Full timeOur client is looking for a Customer Service Agent to work in their lovely office. **Full Job Description** **Key Responsibilities**: - Deal directly with customers either by telephone, electronically or face to face - Manage all customer orders as per the internal SOP’s and customer vendor compliance - Handle and respond efficiently to all general and...
-
French Speaking Customer Service Agent
3 days ago
Marlow, United Kingdom Hays Specialist Recruitment Limited Full time**Temporary role (minimum 4 months) French Speaking Customer Service Role in Marlow - All training given** **Your new company** A well known and established company in Marlow are seeking a French Speaking Customer Service Representative to join them on a temporary basis - 4 months. **Your new role** As a Customer Service Representative you will be...
-
Luxury Real Estate Agent
5 days ago
Marlow, United Kingdom Fine and Country Full timeEstate Agent | Lister/Valuer | Premium Homes Fine & Country Henley-on-Thames and Marlow - Marlow - Open Estate Agent | Lister/Valuer | Premium Homes Fine & Country Henley-on-Thames and Marlow Are you an experienced Estate Agent, Manager, Lister or Valuer? Fine & Country have an immediate opening for an Associate to work the luxury housing market across...
-
Estate Agent
3 weeks ago
Marlow, United Kingdom Fine & Country Full time**Estate Agent - Dealing with Luxury Homes** **Fine & Country** **Marlow** Are you an experienced Estate Agent, Manager, Lister or Valuer? Fine & Country have an immediate opening for a Partner Agent to work the premium housing market in Marlow and the surrounding areas. **_How much can you earn:_** Our average fee is currently £20,000 and you will be...