Customer Service B2B
3 weeks ago
Our client is looking for a Customer Service Agent to work in their lovely office.
**Full Job Description**
**Key Responsibilities**:
- Deal directly with customers either by telephone, electronically or face to face
- Manage all customer orders as per the internal SOP’s and customer vendor compliance
- Handle and respond efficiently to all general and order specific customer enquiries
- Provide pricing and delivery information
- Obtain and evaluate all relevant information to handle product and service enquiries
- Organise workflow to meet customer time-frames
- Log details of enquiries, comments and complaints and details of actions taken
- Provide feedback on the efficiency of the customer service process and areas of improvement
- Communicate and coordinate with internal and third-party stake holders to include Sales, Planning, Logistics and After Sales Support
- Carry out other ad-hoc duties as required from time to time
**Skills Required**:
- Excellent data entry, typing and analytical skills
- Excellent telephone manner
- Ability to communicate clearly and accurately at all levels
- Strong Ms Office Skills
- Excellent time management and goal orientated focus
- SAP knowledge is preferable
- Sales order processing experience essential
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Casual dress
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: 646443
Flextime
-
Customer Service B2B
3 days ago
Marlow, United Kingdom Page Personnel - UK Full timeLeading business in the Consumer Goods and Technology sectors - Opportunity to develop an grow your own role and responsibilities **About Our Client**: **Customer Service Adviser - Marlow**: The Customer Services Advisor provides first line support to customers through direct customer contact over the telephone, via webchat and team mailboxes. The Customer...
-
Customer Service B2B
2 days ago
Marlow, United Kingdom Page Personnel Full timeLeading business in the Consumer Goods and Technology sectors - Opportunity to develop an grow your own role and responsibilities **About Our Client**: **Customer Service Adviser - Marlow**: The Customer Services Advisor provides first line support to customers through direct customer contact over the telephone, via webchat and team mailboxes. The Customer...
-
B2b Customer Service Executive
2 months ago
Marlow, United Kingdom Trinity Resource Solutions Full timeElevate your career in the charming town of Marlow, where a leading company is seeking a skilled B2B Customer Service Executive. As a pivotal member of the customer service team, you will be instrumental in fostering robust relationships with business clients, ensuring their satisfaction and loyalty. Your role will be integral to the smooth operation of the...
-
Customer Service Executives
1 week ago
Marlow, United Kingdom Oxby and Parke Recruitment Full time**The Company** A fast paced, successful and growing business are looking for a number of tenacious, driven customer service focussed individuals to join a professional busy, Account Management team. **Please note this role is based in Marlow and operates a hybrid working pattern detailed below.** **The Role** A busy role managing your own portfolio of...
-
Marlow, United Kingdom Page Personnel Full timeAs Customer Services Representative you are responsible to support effective supply chain management through customer order management. You will investigate and resolve queries, maintain customer master data and sales conditions to ensure high levels of customer service is met. You will communicate effectively both internally and externally to build...
-
Customer Services
2 weeks ago
Marlow, United Kingdom Oxby & Parke Recruitment Ltd Full time**The Company** A progressive, forward-thinking business, offering great benefits and plenty of scope for professional development and career progression, based in **Marlow**. We are looking for a tenacious, driven Customer Service focussed individual to join their Account Management and Customer Services Team. **The Role** This is a fast paced, busy role...
-
Customer Service Specialist
3 days ago
Marlow, United Kingdom Oxby and Parke Recruitment Full time**The Company** An expanding Logistics division of well-known brand headquartered in Marlow. A progressive, forward thinking business, offering great benefits and plenty of scope for professional development and career progression. We are looking for two tenacious, drivenCustomer Service focussed individuals to join their Account Management and Customer...
-
Customer Services
5 days ago
Marlow, United Kingdom Oxby & Parke Recruitment Ltd Full time**The Company** A progressive, forward-thinking business, offering great benefits and plenty of scope for professional development and career progression, based in **Marlow**. We are looking for two tenacious, driven Customer Service focussed individuals to join their Account Management and Customer Services Team. **The Role** This is a fast paced, busy...
-
B2b Sales Executive
6 days ago
Marlow, United Kingdom Bucks and Berks Recruitment Full timeOur client, a growing automotive organization based in Marlow, is looking for a Sales Executive to join them. The main purpose of the role is to follow up warm leads, referrals and web enquiries from brand partners and also develop accounts with existingcustomers. Once converted, the Sales Executive is responsible for the account management of the...
-
Customer Service
4 weeks ago
Marlow, United Kingdom Grace Personnel Ltd Full timeWe're recruiting for Customer Service Executives on an on-going, temporary basis working for a global fragrance business based in Marlow. Working Monday to Friday, this role offers flexible hours and hybrid working once training has been provided. With free on-site parking and paying £13.53 per hour. This is a really exciting opportunity to join a fast...
-
Customer Service
4 weeks ago
Marlow, United Kingdom BBO Recruitment Ltd Full timeOur client based in Marlow is looking for a Customer Service Advisor to join their team on a permanent basis. This is an exciting opportunity to join a business who are continuously growing, creating more opportunities for a diverse and compelling career! **Duties Include** - Providing quotes to customers - Maintaining customer data - Arranging returns...
-
Social Content Writer
4 days ago
Marlow, United Kingdom The Fix Creative Ltd Full timeOur client, a full service Creative agency are looking for a Social Content specialist to join their team. This role will be working on Social Content/Campaigns for a range of Automotive clients, we are specifically looking for COPYWRITERS with B2B agency experience who have worked on social content.As a key member of the Content team, you will play a...
-
Customer Service Specialist
2 weeks ago
Marlow, United Kingdom Hays Specialist Recruitment Limited Full timeHybrid Customer Service Specialist position in Marlow. Salary up to £28000 **Your new company** A well established and global business based in Marlow are seeking a Customer Service Specialist to join them. **Your new role** As the Customer Service Specialist your responsibilities will be to increase customer satisfaction and retention by providing dealers...
-
Customer Service Assistant
4 days ago
Marlow, United Kingdom LinkLife Full time**LinkLife are excited to be working with a growing client based in High Wycombe who are seeking a passionate and caring individual to join their Customer Service team** **Role: Customer Service Assistant** **Location: High Wycombe, Buckinghamshire** **Salary: £23,000 - £24,500** **Contract: Full Time, 37.5 hrs per week - Monday to Friday 10am -...
-
Customer Services Executive
3 weeks ago
Marlow, United Kingdom Trinity Resource Solutions Full timeThis leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...
-
Customer Service Agent
2 months ago
Marlow, United Kingdom Trinity Resource Solutions Full timeAre you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basisIf you're looking for a company with great benefits and culture - then please apply!This leading international power tools company are looking for...
-
Customer Service Agent
2 months ago
Marlow, United Kingdom Trinity Resource Solutions Full timeThis leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...
-
Customer Service Advisor
6 days ago
Marlow, United Kingdom Trinity Resource Solutions Full timeThis leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...
-
Customer Service Agent
4 weeks ago
Marlow, United Kingdom Trinity Resource Solutions Full timeAre you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basisIf you're looking for a company with great benefits and culture - then please apply!This leading international power tools company are looking for...
-
Customer Services Executive
1 week ago
Marlow, United Kingdom Techtronic Industries - TTI Full timeTechtronic Industries (UK) Limited is part of the global TTI group, who are world leaders in cordless technology, manufacture and sell power tools across the world. TTI UK distributes Milwaukee and Ryobi products through a variety of channels to retail customersand end users. TTI UK continues to grow in an established and stable market. We are currently...